MAC Outlook can't change display name imap in new version

When I switch to the new version of Outlook on my Imac, my name from my imap account will be changed to my e-mail address.

How can i resolve this?

Thanks!

Have we gotten any resolution for this? This has been the issue from the moment I switched to the new version of Outlook, which looks very unprofessional for all my clients.

The only answer is the Legacy until it's fixed. It is a better interface anyway in my opinion.

This is unbelievable! I connected a gmail account as additional and somehow Outlook pulled my name written in Сyrillic. Like described in the topic, no editing available. I've changed the info in Gmail, removed and added the account back in Outlook - no effect. Then I used the workaround with avoiding synchronisation with MS Cloud. It did help: I could edit my name. But if I want to use the feature of synchronisation, then I delete and re-add the account. And somehow MS picks that Cyrillic name again and doesn't let to override it. No idea where is it store and where to edit it directly.
Such a horrible bug that makes the product mostly unusable for me.

I tried everything. The only thing that worked for me was to change my profile name within contacts. Search for your email address that is populating as both email address and profile name and save it as a contact, edit change first/last name from email address to your name and save it.

I mean, yes, this is correct. New Outlook, in terms of feature set and quality, is at best Public Beta status, and at this rate I don't think it will approach the functionality of Legacy Outlook for years, if ever. Literally the only thing it has going for it, in my view, is that it's snappy. I don't like any other thing about it; it's much less flexible than Legacy Outlook.

I've been advising all my clients who use Outlook for Mac to stay out of New Outlook until Legacy Outlook becomes no longer an option (and it will certainly remain an option until New Outlook offers on-premises Exchange support). Whatever its flaws, Legacy Outlook is a feature-complete and fully baked product, unlike New Outlook.

And yeah, Mac Mail is a perfectly viable and in many use cases superior alternative (and not without its own issues, but it is also a feature complete and fully baked product). It lacks some things I like in Mac Outlook like Advanced Search and Categories, but if you don't need those, I generally steer clients towards Mac Mail, with either Google, Exchange, or a specialty IMAP host behind it. (And I never steer anyone towards Outlook for iOS, even if they're using Outlook on the desktop.)