Sent items from Outlook App (iOS) not syncing with IMAP mail server

Anonymous
2020-07-23T06:00:44+00:00

I have sent items on my phone that does not appear on my sent items in Outlook in desktop. I tried to look for configuration for sent items in the app, same thing with the desktop where you can set Outlook to save sent items, but I couldn't find any.

Outlook | Outlook for mobile | Outlook for iOS | For business

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  1. Anonymous
    2020-11-25T00:53:36+00:00

    Why i can’ send massage from my email

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  2. Anonymous
    2020-12-02T10:31:55+00:00

    I had the same issue on android app for outlook. I had to remove the imap account and add it again (and in process lose all the unsynced sent items). It is really frustrating to have outlook misbehave with IMAP like that. Seems like MS wants everyone to use exchange mailboxes only. I'll come back here and post if I face the issue again after reset.

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  3. Anonymous
    2020-12-02T15:26:14+00:00

    Thank you. I was afraid of this.   I have microsoft support looking into this I'll update you if there is an alternate resolution

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  4. Anonymous
    2020-12-02T17:11:00+00:00

    I had to speak with a representative myself.  They got me hooked up to my Outlook desktop app, but still no 'sent' folder in the outlook phone app, even deleting IMAP account and re-adding it a couple of times.  This is frustrating.  Also, the Outlook server is slow from my desktop app.  Other email platforms quicker to update and push email through.  You would think Microsoft would have this one figured out and maintained.

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  5. Anonymous
    2020-12-11T12:01:55+00:00

    I'm having the same exact issue with my Apple iCloud email account via IMAP., when working with IOS Outlook My work Exchange server does not have this issue, which is interesting.

    As I don't want to lose extensive Sent history, I'm going to wait and see if this bug is addressed by Microsoft.

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