Sent items from Outlook App (iOS) not syncing with IMAP mail server

Anonymous
2020-07-23T06:00:44+00:00

I have sent items on my phone that does not appear on my sent items in Outlook in desktop. I tried to look for configuration for sent items in the app, same thing with the desktop where you can set Outlook to save sent items, but I couldn't find any.

Outlook | Outlook for mobile | Outlook for iOS | For business

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  1. Anonymous
    2021-08-04T17:18:23+00:00

    I just figure out what happened in my case.

    I had the same problem, when I sync IMAP im my Outlook 365 everything works fine, I receive all my inbox messages, but none of my sent items.

    So, a strange thing happened when I sent new messages the sent itens from outlook receive the new mails, but the old ones aren't there.

    I noticed the sent itens used by my phone (I use Spark on iPhone), created another sent itens folders.

    So I just goes to my account name / email on folder left panel, right click, IMAP Folder -> Query -> Subscribe all folders and voilá, two sent items folders...

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  2. Anonymous
    2021-06-18T16:08:27+00:00

    Not solved.  A  few  days  back, I  added  a  different  account  from  the same   server in  the  app. This  syncs  perfectly, but  the  existing  accounts  don't. Could  I  just  remove the  existing accounts  and  start  over? Yes,  but  I'd lose  all  my  sent  mail.

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  3. Anonymous
    2021-05-19T17:10:01+00:00

    Thanks for the tip, I'm switching to Spark too. 
    Can't run a business where I have to check my PC my phone and my iPad to see if I sent a message. Ridiculous.

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  4. Anonymous
    2020-09-29T00:35:19+00:00

    Has anyone been able to solve this problem? I’ve just noticed it’s happening to me too, but I don’t want to delete the Outlook App on my phone as the emails in the sent box are not showing anywhere else and I don’t want to lose them.

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  5. Anonymous
    2020-09-25T07:33:07+00:00

    I only have one Sent Items folder

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