Sent items from Outlook App (iOS) not syncing with IMAP mail server

Anonymous
2020-07-23T06:00:44+00:00

I have sent items on my phone that does not appear on my sent items in Outlook in desktop. I tried to look for configuration for sent items in the app, same thing with the desktop where you can set Outlook to save sent items, but I couldn't find any.

Outlook | Outlook for mobile | Outlook for iOS | For business

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  1. Anonymous
    2020-12-02T10:31:55+00:00

    I had the same issue on android app for outlook. I had to remove the imap account and add it again (and in process lose all the unsynced sent items). It is really frustrating to have outlook misbehave with IMAP like that. Seems like MS wants everyone to use exchange mailboxes only. I'll come back here and post if I face the issue again after reset.

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  2. Anonymous
    2020-11-25T00:53:36+00:00

    Why i can’ send massage from my email

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  3. Anonymous
    2020-11-14T08:24:47+00:00

    Exactly the same issue. This is both on I-pad and i-phone. I contacted the technical support, but no help. I re-loaded the latest versions of the Outlook  apps. Cleaned up e-mails. Nothing helped. Looking at the number of replies and views this must be a major issue.

    i contacted technical support several times without success, besides advice to download the latest outlook version.

    more than 600 views. This looks to be a Microsoft issue. They need to be transparent with us, that this is an issue they are working on or not.

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  4. Anonymous
    2020-09-25T07:39:12+00:00

    Yep. That’s why I stopped replying through mobile. Unless I really need to. But still, super annoying.

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  5. Anonymous
    2020-07-24T16:48:49+00:00

    Do you have more than one sent folder? Is the app using a different sent folder? Look for folders named Sent, Sent Messages, and Sent items.

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