Sent items from Outlook App (iOS) not syncing with IMAP mail server

Anonymous
2020-07-23T06:00:44+00:00

I have sent items on my phone that does not appear on my sent items in Outlook in desktop. I tried to look for configuration for sent items in the app, same thing with the desktop where you can set Outlook to save sent items, but I couldn't find any.

Outlook | Outlook for mobile | Outlook for iOS | For business

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  1. Anonymous
    2021-06-18T16:14:39+00:00

    I have just found I have similar issue. I have a number of IMAP accounts which I use for different purposes. I have recently upgraded my Mac operating system to Big Sur and Outlook to New Outlook.

    I have now found that certain e-mails sent from some accounts on my Mac are not synchronising with any of my other devices or webmail. I note that where they are replies though, the mark indicating that I have replied does show up on the other devices!

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  2. Anonymous
    2021-06-18T15:31:49+00:00

    Does, anyone now if this Sent Folder syncing issue has been sorted yet?

    Used to love been able to see my Personal Email as well as work on Windows Outlook.

    Also, Spark does not yet have a Windows client, so stuck with checking iCloud emails on the browser, which is really weak on features.

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  3. Anonymous
    2021-04-30T00:47:46+00:00

    I also have the same issue - I'm using an iCloud email address.  everything syncs except sent emails using the outlook app on the iPhone.  

    I spoke to Microsoft Support and they told me that because the sent emails don't populate in the iCloud.com messages, the problem is actually an iCloud problem and not a Microsoft problem.  I don't know who to believe.

    I have a solution without needing to deleting your old sent items.  Use the mail app on the iPhone to send emails if you want to send emails on the go.  that will sync with the outlook app on your phone and desktop.

    not ideal but it does work.

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