"The properties of the message have been changed" prompt when forwarding/replying in Outlook

Anonymous
2021-05-21T21:28:23+00:00

When users open a message in its own window that has a pdf attachment and replies or forwards the message; when they close the original window, outlook prompts "The properties of the message <email_subject> have been changed. Want to save your changes to this message?"

Steps to recreate this issue:

  • Message must have pdf or txt attachment
  • Open the original message in its own window
  • Reply-to or forward the message
  • Closing original message that was previously opened in its own window

Attempts to disable add-ins or running outlook in safe-mode do not resolve this issue.

Outlook | Windows | Classic Outlook for Windows | For home

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Anonymous
2021-06-16T08:16:59+00:00

Hi All，

First, apologize for the inconvenience caused by this problem in Outlook Client. Microsoft has realized this issue and the dedicated outlook teams are working on this problem to fix it. It is a known issue in the current Outlook Clients, and a fix will be released to Office version 2106 on 2021/6/17. For the affected users please navigate to Outlook Web App as temporary workaround and wait for the new fix release with some more patience, thanks. For more details, please refer to "The properties of the message have been changed" prompt when forwarding/replying in Outlook.

Thanks for your understanding and patience.

Best Regards,

Oliver

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  1. Anonymous
    2021-06-11T10:48:33+00:00

    We also have the same issue and it is becoming very frustrating!

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  2. Anonymous
    2021-06-10T19:25:45+00:00

    Yes, just found that this morning, trying to forward calendar invite fails.

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  3. Anonymous
    2021-06-10T19:04:10+00:00

    We are experiencing the same issue, has anyone else determined there was an issue as well involving the forwarding of calendar invites? We have noticed about the same time the issue started with the email our users were not able to forward calendar invites for meetings.

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    1 person found this answer helpful.
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  4. Anonymous
    2021-06-10T15:18:07+00:00

    We also have the same issue with 4 users and counting - some issues are with some of our most senior employees who need this fixed!

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