Outlook | MacOS | Legacy Outlook for Mac | For business
Using older versions of Outlook for Mac in business environments
Problem finally appears to have been resolved in version 16.53 released today. Hurrah!
Reply header missing when reply or forward
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Anonymous
I has been using Microsoft 365 on my Macbook Air since early this year. It has been working perfectly all this while until recently i found that sender's header missing when i reply or forward some of the emails.
Not sure what happens, it doesn't show something like following ( the header below the signature and line below )
Regards,
My name
________
From : xxxxx
Date : xxxx
To : xxxx
Cc : xxxxx
Subject : xxxxx
I had checked my Preference->Composing, both HTML and Plaintext are correctly selected with header.
Strange is only happens to some emails, not sure why. Any one experience before and can help?
Outlook | MacOS | Legacy Outlook for Mac | For business
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Answer accepted by question author
Anonymous
43 additional answers
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Anonymous
2021-07-16T11:18:08+00:00 Hi Josiisme,
May I know which Outlook 365 for Mac client version are you using?
Does this issue happen on both using classic Outlook 365 for Mac or New Outlook 365 for Mac?
If you have updated to the New Outlook 365 for Mac desktop client, please switch back by turning off the New Outlook switch to check this issue.
Your understanding is highly appreciated. Please feel free to let us know the result. We will be glad to further help you.
Best regards,
Shyamal
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Anonymous
2021-07-17T14:13:34+00:00 Hi Shyamal,
Not sure if I understand correctly, I am currently using old ( not new look ) Microsoft Outlook for Mac, 365 subscriptions currently on version 16.51 ( 21071101 ).
Thanks
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Anonymous
2021-07-20T00:48:14+00:00 I has been using Microsoft 365 on my Macbook Air since early this year. It has been working perfectly all this while until recently i found that sender's header missing when i reply or forward some of the emails.
Not sure what happens, it doesn't show something like following ( the header below the signature and line below )
Regards,
My name
________
From : xxxxx
Date : xxxx
To : xxxx
Cc : xxxxx
Subject : xxxxx
I had checked my Preference->Composing, both HTML and Plaintext are correctly selected with header.
Strange is only happens to some emails, not sure why. Any one experience before and can help?
I am facing similar problem. when reply or forward, Original Heading / Email address of sender is missing. This is very appointing.
/Parwinder
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Anonymous
2021-07-20T01:46:15+00:00 I am also having the same issue. It started this morning 07.19.2021. Yesterday, everything worked perfectly.
I am using Outlook for Mac Version 16.51.
Any solution, I need the total email thread with dates and persons.
Thanks,
PAW-Hampton