Family calendar not showing up

Anonymous

I have a Microsoft Family. My wife and I are "organizers". There is a Family Calendar. I can see it on my iPad MS outlook app, on my iPhone MS Outlook App, at Outlook.com from a PC web browser. But, I cannot see it (it's just not there!) in the Calendar app for Win 10. My wife cannot see it on any device. Why?

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Anonymous

The family calendar in Outlook.com has moved to a new Outlook.com groups calendar. This change added the ability to invite others to family group events and to use a shared family email address.

The calendar is fully supported on Outlook.com and the Outlook mobile app but is no longer supported in other applications like the Windows 10 Mail app, the Outlook desktop app, as well as some third-party apps. None of your existing events or information were affected in the move.

We know that many of you would like to use your family calendar from other places and are actively investigating the best way to expose the calendar to a wider range of apps. You can find more details about this change and how to use the new calendar here: Use shared family calendars in Outlook.com.

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Anonymous

Hello Everyone,

We want to give a quick update on this issue and how were working to resolved it. We're in the final stages of testing to restore access to your family group calendar in the calendar app on windows, outlook desktop and the native clients on iOS and Android devices. If testing goes well, we hope to be able to release this update to you in early 2021. We understand how frustrating this is and appreciate your continued patience.

The Family Calendar Team

Hello and Happy New Year!

We have some good news to share – we're starting to release the updates to the family group calendar that were mentioned earlier in this thread. This update will make the family calendar available in the same applications as the old calendar such as the Calendar app on Windows, Outlook on Desktop, and the native clients on iOS and Android.

Thank you again for your feedback and patience, we’re excited to get this out so that you can continue getting the most use out of your calendar and keeping your family’s schedules organized. Let us know what you think in this thread when you get a chance to try it!

-The Family Calendar team

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Answer accepted by question author

Anonymous

Hello Everyone,

We want to give a quick update on this issue and how were working to resolved it. We're in the final stages of testing to restore access to your family group calendar in the calendar app on windows, outlook desktop and the native clients on iOS and Android devices. If testing goes well, we hope to be able to release this update to you in early 2021. We understand how frustrating this is and appreciate your continued patience.

The Family Calendar Team

Hello and Happy New Year!

We have some good news to share – we're starting to release the updates to the family group calendar that were mentioned earlier in this thread. This update will make the family calendar available in the same applications as the old calendar such as the Calendar app on Windows, Outlook on Desktop, and the native clients on iOS and Android.

Thank you again for your feedback and patience, we’re excited to get this out so that you can continue getting the most use out of your calendar and keeping your family’s schedules organized. Let us know what you think in this thread when you get a chance to try it!

-The Family Calendar team

Hello Everyone,

Thank you for all the feedback and patience, we have collated the top questions to provide more clarity.

When will the update be released ? It is rolling out now. However, we are doing it slowly to make sure we don’t introduce any new issues. Rest assured we’re doing our best to get it to you as quickly as we can.

How would user know the capability being restored ? If you can see your family calendar in the Windows 10 Mail app or any other place you had used it previously, you have the update! You can also tell in Outlook.com as your family calendar will move to the “other calendars” area in the left nav. Please note once you have the update some Family members may receive the calendar ahead of others by a few days.

Is there user action to be done to restore feature / update ? No action is required on your part?– the update will happen in the background.

The Family Calendar Team

Hello Everyone,

As some of you have noticed, we recently released the calendar update to a wider audience. We learned a lot from our initial rollout and will continue to monitor the forums and our internal metrics to make sure everything looks good.~~~~

We’re continuing to increase the percentage of folks who have the update and if all goes according to plan, we’re hoping to get it into everyone’s hands in the next couple of weeks.

Thank you again for your feedback and let us know what you think in this thread when you get a chance to try it!

The Family Calendar team

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234 additional answers

Anonymous

2020-09-08T17:14:26+00:00

The family calendar in Outlook.com has moved to a new Outlook.com groups calendar. This change added the ability to invite others to family group events and to use a shared family email address.

The calendar is fully supported on Outlook.com and the Outlook mobile app but is no longer supported in other applications like the Windows 10 Mail app, the Outlook desktop app, as well as some third-party apps. None of your existing events or information were affected in the move.

We know that many of you would like to use your family calendar from other places and are actively investigating the best way to expose the calendar to a wider range of apps. You can find more details about this change and how to use the new calendar here: Use shared family calendars in Outlook.com.

Hi Jad

Many thanks for replying on this thread. It means a lot that someone from MS has taken time out to reply.

I guess you can see that a lot of us have been really caught out by this change - particularly in terms of loosing access from Win 10 Mail app and Outlook desktop app. I can see the advantage of Groups, but unless this change gets applied to all other forms of official access to MS Calendar facilities then it really is a non-workable solution for the many on this and other threads. I've also see a lot of noise on Twitter, so I really do hope a workable solution is imminent.

Thanks again!
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Anonymous

2020-09-08T17:18:40+00:00

The family calendar in Outlook.com has moved to a new Outlook.com groups calendar. This change added the ability to invite others to family group events and to use a shared family email address.

The calendar is fully supported on Outlook.com and the Outlook mobile app but is no longer supported in other applications like the Windows 10 Mail app, the Outlook desktop app, as well as some third-party apps. None of your existing events or information were affected in the move.

We know that many of you would like to use your family calendar from other places and are actively investigating the best way to expose the calendar to a wider range of apps. You can find more details about this change and how to use the new calendar here: Use shared family calendars in Outlook.com.

Jad

I think we are all fully aware of the change and how the new service presents the calendars -- this doesn't help at all

this now means that a family calendar can no longer be shared Outside of the O365 web based environment - this is a massive negative on the part of this service as this means the calendar in no longer accessible from 3rd party tools and services

for example -- in our household for the last 18 months the family calendar has been presented to the Amazon ecosystem so at any point in time anyone can ask or see what is going on for the day -- also our Samsung fridge became the central point for the family calendar and agenda, events could be seen, adjusted and added from this one location by all

With the new change all of this is now gone -- the only way to get to this calendar is to use the Outlook mobile app or web on PC

This single change has removed O365 as a viable central management tool for the family

One option I am exploring is to create a shared calendar under my own account and share - the issue is that now I cannot use my account twice on some devices and also I need to export and import all the events which without a 3rd party took is a 4 day wait to see if anything useful comes of the 1st attempt

I talked my wife into going paperless for the family over a year ago and it was all going so well -- now she's already looking at a paper calendar -- one step forward and two steps back on the Microsoft front I'm afraid
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