Family calendar not showing up

Anonymous

I have a Microsoft Family. My wife and I are "organizers". There is a Family Calendar. I can see it on my iPad MS outlook app, on my iPhone MS Outlook App, at Outlook.com from a PC web browser. But, I cannot see it (it's just not there!) in the Calendar app for Win 10. My wife cannot see it on any device. Why?

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Anonymous

The family calendar in Outlook.com has moved to a new Outlook.com groups calendar. This change added the ability to invite others to family group events and to use a shared family email address.

The calendar is fully supported on Outlook.com and the Outlook mobile app but is no longer supported in other applications like the Windows 10 Mail app, the Outlook desktop app, as well as some third-party apps. None of your existing events or information were affected in the move.

We know that many of you would like to use your family calendar from other places and are actively investigating the best way to expose the calendar to a wider range of apps. You can find more details about this change and how to use the new calendar here: Use shared family calendars in Outlook.com.

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Anonymous

Hello Everyone,

We want to give a quick update on this issue and how were working to resolved it. We're in the final stages of testing to restore access to your family group calendar in the calendar app on windows, outlook desktop and the native clients on iOS and Android devices. If testing goes well, we hope to be able to release this update to you in early 2021. We understand how frustrating this is and appreciate your continued patience.

The Family Calendar Team

Hello and Happy New Year!

We have some good news to share – we're starting to release the updates to the family group calendar that were mentioned earlier in this thread. This update will make the family calendar available in the same applications as the old calendar such as the Calendar app on Windows, Outlook on Desktop, and the native clients on iOS and Android.

Thank you again for your feedback and patience, we’re excited to get this out so that you can continue getting the most use out of your calendar and keeping your family’s schedules organized. Let us know what you think in this thread when you get a chance to try it!

-The Family Calendar team

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Answer accepted by question author

Anonymous

Hello Everyone,

We want to give a quick update on this issue and how were working to resolved it. We're in the final stages of testing to restore access to your family group calendar in the calendar app on windows, outlook desktop and the native clients on iOS and Android devices. If testing goes well, we hope to be able to release this update to you in early 2021. We understand how frustrating this is and appreciate your continued patience.

The Family Calendar Team

Hello and Happy New Year!

We have some good news to share – we're starting to release the updates to the family group calendar that were mentioned earlier in this thread. This update will make the family calendar available in the same applications as the old calendar such as the Calendar app on Windows, Outlook on Desktop, and the native clients on iOS and Android.

Thank you again for your feedback and patience, we’re excited to get this out so that you can continue getting the most use out of your calendar and keeping your family’s schedules organized. Let us know what you think in this thread when you get a chance to try it!

-The Family Calendar team

Hello Everyone,

Thank you for all the feedback and patience, we have collated the top questions to provide more clarity.

When will the update be released ? It is rolling out now. However, we are doing it slowly to make sure we don’t introduce any new issues. Rest assured we’re doing our best to get it to you as quickly as we can.

How would user know the capability being restored ? If you can see your family calendar in the Windows 10 Mail app or any other place you had used it previously, you have the update! You can also tell in Outlook.com as your family calendar will move to the “other calendars” area in the left nav. Please note once you have the update some Family members may receive the calendar ahead of others by a few days.

Is there user action to be done to restore feature / update ? No action is required on your part?– the update will happen in the background.

The Family Calendar Team

Hello Everyone,

As some of you have noticed, we recently released the calendar update to a wider audience. We learned a lot from our initial rollout and will continue to monitor the forums and our internal metrics to make sure everything looks good.~~~~

We’re continuing to increase the percentage of folks who have the update and if all goes according to plan, we’re hoping to get it into everyone’s hands in the next couple of weeks.

Thank you again for your feedback and let us know what you think in this thread when you get a chance to try it!

The Family Calendar team

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234 additional answers

Anonymous

2020-09-17T19:39:56+00:00

Unfortunately for me, Outlook desktop does not show the old family events. What a pain! I'll try setting up a new shared calendar outside of this STUPID, UNASKED FOR new Groups ****. But it will probably take me days to get it set up again.

I've been a Microsoft developer since Dos 3.1. I thought they were doing GREAT things under Balmer and then it just all fell apart. All of the good things I used to like are gone or mangled like Outlook to MAYBE make business customers happy and screw the consumer. It is all I can do to not just go buy an Apple and buy into their philosophy. At least they support consumers.
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Anonymous

2020-09-15T18:29:53+00:00

For those who are dealing with this disastrous implementation: a workaround is to open the calendar in Outlook.com, click on the event in the Family Calendar and use the option to "Add to my calendar"; that will make the appointment appear in your calendar. Editing it probably has no effect on the shared calendar and each family member should do the same but in the meantime the family members can have the visibility and alerts.

I don't understand why Microsoft takes so much time in rolling-back this poor implementation. This is not about a bug, it is about changing the original implementation with a new one that has much less functionality, is extremely much more limited and provides far less added value. Just accept that this is no better than the original shared calendar and there is no reason (I would have thought that you already figured out) to have another calendar app in an iPhone: what would be the reason to have to switch between two different apps to know if I have free time for an appointment? Because you forced me to use Outlook App to check the family calendar? Well, I will make a wild guess and bet that most of the users will switch to a shared iCloud or Google calendar instead and keep it as simple as check only one app.

Did the product manager thought that it will force people to install it? Or just didn't thought about iPhones and Androids? Did he still uses a Windows Phone? Just tell him that it is taking him way too much time to figure it out, just get back to the thing that worked well.

I think the writings on the wall that they aren't rolling it back or adding back the missing functionality (at least anytime soon). Under the covers they have moved this to a new O365 feature called Office Groups - Business customers have been asking for the ability to share a group calendar for quite a while (back to 2018 I found) and its still not available.

We just took the hit and moved the events all to a family member calendar and just shared that out to everything so at least Alexa works again.
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