Family calendar not showing up

Anonymous
2020-09-03T02:50:58+00:00

I have a Microsoft Family.  My wife and I are "organizers".  There is a Family Calendar.  I can see it on my iPad MS outlook app, on my iPhone MS Outlook App, at Outlook.com from a PC web browser.  But, I cannot see it (it's just not there!) in the Calendar app for Win 10.  My wife cannot see it on any device.  Why?

Outlook | Web | Outlook.com | Calendar

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Anonymous
2020-09-08T17:00:50+00:00

The family calendar in Outlook.com has moved to a new Outlook.com groups calendar. This change added the ability to invite others to family group events and to use a shared family email address. 

The calendar is fully supported on Outlook.com and the Outlook mobile app but is no longer supported in other applications like the Windows 10 Mail app, the Outlook desktop app, as well as some third-party apps. None of your existing events or information were affected in the move. 

We know that many of you would like to use your family calendar from other places and are actively investigating the best way to expose the calendar to a wider range of apps.  You can find more details about this change and how to use the new calendar here: Use shared family calendars in Outlook.com.

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Anonymous
2021-01-27T09:54:43+00:00

Hello Everyone,

We want to give a quick update on this issue and how were working to resolved it. We're in the final stages of testing to restore access to your family group calendar in the calendar app on windows, outlook desktop and the native clients on iOS and Android devices. If testing goes well, we hope to be able to release this update to you in early 2021. We understand how frustrating this is and appreciate your continued patience.

  • The Family Calendar Team

Hello and Happy New Year!

We have some good news to share – we're starting to release the updates to the family group calendar that were mentioned earlier in this thread. This update will make the family calendar available in the same applications as the old calendar such as the Calendar app on Windows, Outlook on Desktop, and the native clients on iOS and Android.

Thank you again for your feedback and patience, we’re excited to get this out so that you can continue getting the most use out of your calendar and keeping your family’s schedules organized. Let us know what you think in this thread when you get a chance to try it!

-The Family Calendar team

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Anonymous
2021-04-07T09:53:24+00:00

Hello Everyone,

We want to give a quick update on this issue and how were working to resolved it. We're in the final stages of testing to restore access to your family group calendar in the calendar app on windows, outlook desktop and the native clients on iOS and Android devices. If testing goes well, we hope to be able to release this update to you in early 2021. We understand how frustrating this is and appreciate your continued patience.

  • The Family Calendar Team

Hello and Happy New Year!

We have some good news to share – we're starting to release the updates to the family group calendar that were mentioned earlier in this thread. This update will make the family calendar available in the same applications as the old calendar such as the Calendar app on Windows, Outlook on Desktop, and the native clients on iOS and Android.

Thank you again for your feedback and patience, we’re excited to get this out so that you can continue getting the most use out of your calendar and keeping your family’s schedules organized. Let us know what you think in this thread when you get a chance to try it!

-The Family Calendar team

Hello Everyone,

Thank you for all the feedback and patience, we have collated the top questions to provide more clarity. 

  1. When will the update be released ? It is rolling out now.  However, we are doing it slowly to make sure we don’t introduce any new issues. Rest assured we’re doing our best to get it to you as quickly as we can.
  2. How would user know the capability being restored ? If you can see your family calendar in the Windows 10 Mail app or any other place you had used it previously, you have the update! You can also tell in Outlook.com as your family calendar will move to the “other calendars” area in the left nav. Please note once you have the update some Family members may receive the calendar ahead of others by a few days.
  3. Is there user action to be done to restore feature / update ? No action is required on your part?– the update will happen in the background.
  • The Family Calendar Team

Hello Everyone,

As some of you have noticed, we recently released the calendar update to a wider audience. We learned a lot from our initial rollout and will continue to monitor the forums and our internal metrics to make sure everything looks good.~~~~

We’re continuing to increase the percentage of folks who have the update and if all goes according to plan, we’re hoping to get it into everyone’s hands in the next couple of weeks. 

Thank you again for your feedback and let us know what you think in this thread when you get a chance to try it!

The Family Calendar team

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  1. Anonymous
    2020-10-01T12:19:08+00:00

    Jad

    is there any timeline on this -- for the moment I have had to migrate the family calendar to our common iCloud family calendar as at least this can been seen on our phones and on iOT devices (mainly our Samsung fridge and Alexa devices)

    The move to groups is not a problem but this calendar needs to be visible outside of the Microsoft proprietary ecosystem

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  2. Anonymous
    2020-09-05T22:46:38+00:00

    Thanks Erving! That's exactly what I ended up doing. I like that it's now a regular calendar instead of a part of a special feature that could be changed or revoked at any time.

    By accessing both the new and old calendars in the Outlook desktop app using list view, I was able to do a mass copy-and-paste, moving everything into the new calendar in one step... even historical entries dating back to the inception of the old Family Calendar. The Outlook desktop app is the only solution I'm aware of that allows this. This may not work for everyone... my Outlook app had hung onto displaying the old Family Calendar locally, even once it no longer existed on the server.

    I even named the new calendar exactly "Family Calendar", just as the old one was named, which was enough to fake my wife's iPhone calendar into connecting to it without any new setup involved.

    I'm still livid that MS did this to all of us without warning... what kind of amateur-hour development team can't foresee the negative chain of events this would cause?

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