Outlook Android app cannot login IMAP email server.

Anonymous
2020-03-05T22:54:18+00:00

This suddenly started yesterday 3/4/2020.

I have 3 email accounts on my android Outlook app. Outlook.com, Google, my ISP's. The problem only happens with my ISP (comcast.net, IMAP).

Till yesterday night, I can send/retrieve emails from the same server without an issue with Outlook app.

First I noticed Outlook requested to re-enter email password. But it failed. So I deleted account, then added. Failed. I even removed Outlook app and re-installed it. Failed. Google and Outlook account are just fine.

I didn't change anything from my side. I can access Comcast email from Web/Windows 10 mail and even from the same phone using Samsung standard email app.

What was changed and how to solve it? I can use Samsung standard email app but I like Outlook.

Outlook | Outlook for mobile | Outlook for Android | For business

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  1. Anonymous
    2021-11-16T17:37:14+00:00

    I fully concur with your assessment.

    On numerous occasions when I have pointed out the errors, I was immediately informed that it was not Outlook app, but my ISP. Also on every occasion I had to listen to a lesson of how to input new account details.

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  2. Anonymous
    2021-11-16T17:50:35+00:00

    I fully concur with your assessment.

    On numerous occasions when I have pointed out the errors, I was immediately informed that it was not Outlook app, but my ISP. Also on every occasion I had to listen to a lesson of how to input new account details.

    After I analysed this issue to its bitter end, it is obvious that the App is faulty. No supporter can argument around that, especially since the App has been updated to allow the selection of the TLS/STLS types.

    Clearly, this is not an ISP, not MSP nor account issue.

    The Outlook App for Android is buggy and we can even say, what exactly is buggy. So, where is the product owner to take this issue now?

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  3. Anonymous
    2021-11-16T18:29:36+00:00

    for the past 3 days....my outlook for android wont stay open long enough for me to read or write any emails.

    sooooo frustrating!!

    anyone else experiencing this.

    thanks

    ll

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  4. Anonymous
    2021-11-19T02:11:42+00:00

    Hi, its still not working....i have network solutions and it hasnt worked in a year....any other thoughts?

    thanks

    ll

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  5. Anonymous
    2021-11-22T02:21:04+00:00

    I have tried to explain the issue to Microsoft outlook support team but they are incompetent to even understand the problem.

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