Outlook Android app cannot login IMAP email server.

Anonymous
2020-03-05T22:54:18+00:00

This suddenly started yesterday 3/4/2020.

I have 3 email accounts on my android Outlook app. Outlook.com, Google, my ISP's. The problem only happens with my ISP (comcast.net, IMAP).

Till yesterday night, I can send/retrieve emails from the same server without an issue with Outlook app.

First I noticed Outlook requested to re-enter email password. But it failed. So I deleted account, then added. Failed. I even removed Outlook app and re-installed it. Failed. Google and Outlook account are just fine.

I didn't change anything from my side. I can access Comcast email from Web/Windows 10 mail and even from the same phone using Samsung standard email app.

What was changed and how to solve it? I can use Samsung standard email app but I like Outlook.

Outlook | Outlook for mobile | Outlook for Android | For business

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  1. Anonymous
    2021-07-05T21:16:07+00:00

    I got the same problem. Outlook for Android don't support some special characters in the password.

    For example if your password has a } or a \ it will fail, but a $ is OK.

    Credit to Demetri M. who went through the logs of it's server, and pinpointed the problem : Outlook Android App will not setup IMAP email account - Microsoft Community

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  2. Anonymous
    2021-07-06T04:58:18+00:00

    Thanks Cedric,

    Note that the issue here is one created by MS in an update to the android app around mid October 2020.

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  3. Anonymous
    2021-07-15T23:15:47+00:00

    Not my issue. There's some kind of SSL limitation that they won't let you change.

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  4. Anonymous
    2021-07-27T07:25:51+00:00

    Same here ... Cannot add any imap email account anymore.

    Crazy.

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  5. Anonymous
    2021-07-27T07:36:28+00:00

    Same here ... Cannot add any imap email account anymore.

    Use BlueMail/TypeApp instead. Works well. Outlook support is hopeless, the IMAP is broken there for almost one year and nobody cares.

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