Outlook Android app cannot login IMAP email server.

Anonymous
2020-03-05T22:54:18+00:00

This suddenly started yesterday 3/4/2020.

I have 3 email accounts on my android Outlook app. Outlook.com, Google, my ISP's. The problem only happens with my ISP (comcast.net, IMAP).

Till yesterday night, I can send/retrieve emails from the same server without an issue with Outlook app.

First I noticed Outlook requested to re-enter email password. But it failed. So I deleted account, then added. Failed. I even removed Outlook app and re-installed it. Failed. Google and Outlook account are just fine.

I didn't change anything from my side. I can access Comcast email from Web/Windows 10 mail and even from the same phone using Samsung standard email app.

What was changed and how to solve it? I can use Samsung standard email app but I like Outlook.

Outlook | Outlook for mobile | Outlook for Android | For business

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  1. Anonymous
    2021-03-21T06:27:09+00:00

    I agree with you 100%!

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  2. Anonymous
    2021-03-21T14:43:15+00:00

    Lets face it. It's apparent that Microsoft have zero interest in resolving the issue. A huge company, one of the richest in the world, that can write a whole Operating system for Servers, businesses and home use could fix a simple email issue in 5 minutes if they wanted to, although I have to say I'm bewildered as to why not.

    True, unfortunately.

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  3. Anonymous
    2021-04-01T14:27:25+00:00

    The problem now is SMTP, it seems to be that only Outlook for Android tries to connect via SSL/TLS instead of StartTLS for port 587.

    Port 465 SSL/TLS & IMAP server seems to be working.

    The other difference that i sometimes see is that the autodiscover file is forcing TLS instead of negotiating to setup a TLS connection.

    It would be very appreciated if encryption options would be added so that users can manage this manually, on the other hand, the problem is only with Outlook for Android and does not effect iOS or Desktop.

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  4. Anonymous
    2021-04-01T22:39:38+00:00

    The problem now is SMTP

    So the new email push notifications works for you?

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  5. Anonymous
    2021-04-02T08:41:56+00:00

    Here we go again! No surprise...

    Outlook for Android as usual is malfunctioning...

    It's obvious that Microsoft is unable or unwilling to fix this eternally broken app. In the meantime we are all getting comfortable with other apps that work intelligently and smoothly.

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