Outlook Android app cannot login IMAP email server.

Anonymous
2020-03-05T22:54:18+00:00

This suddenly started yesterday 3/4/2020.

I have 3 email accounts on my android Outlook app. Outlook.com, Google, my ISP's. The problem only happens with my ISP (comcast.net, IMAP).

Till yesterday night, I can send/retrieve emails from the same server without an issue with Outlook app.

First I noticed Outlook requested to re-enter email password. But it failed. So I deleted account, then added. Failed. I even removed Outlook app and re-installed it. Failed. Google and Outlook account are just fine.

I didn't change anything from my side. I can access Comcast email from Web/Windows 10 mail and even from the same phone using Samsung standard email app.

What was changed and how to solve it? I can use Samsung standard email app but I like Outlook.

Outlook | Outlook for mobile | Outlook for Android | For business

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  1. Anonymous
    2021-03-18T07:53:57+00:00

    Mine is not working... Is yours really working? 

    After trying several port configurations and being able to add the mweb.co.za account every time BUT not being able to download folders in the inbox or send outgoing email, I tried the following:

     * Removed the mweb account from Outlook 

     * Shut down and restart my phone 

     * Restart Outlook 

     * Added account using the advanced settings 

     * Added IMAP settings but did not specify any port 

     * Added SMTP settings but didn't specify port. 

    Account added successfully. Folders downloaded and email history available. 

    Sending emails out is still not working. 

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  2. Anonymous
    2021-03-18T17:25:04+00:00

    Still not working for me... Uggghhh 

    It is hopeless. Microsoft isn't going to fix it.

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  3. Anonymous
    2021-03-18T23:08:30+00:00

    My IMAP account worked today, a new Outlook for Android update was available, but I thought i would uninstall first then install again and then add my accounts, and strangely my IMAP account worked, I have tried the same process before and it didnt work.

    I am not confident its going to keep working though, but lets see.

    Running BlueMail as well anyway, so if outlook is giving you grief try BlueMail.

    Mark

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  4. Anonymous
    2021-03-19T02:01:35+00:00

    I got a message from Outlook support. There's a new version 4.2109.2 available, and they have high hopes. I installed it, and we'll see how it goes for the next 24 hours...

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  5. Anonymous
    2021-03-19T03:37:55+00:00

    i still cannot send emails!!

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