Outlook Android app cannot login IMAP email server.

Anonymous
2020-03-05T22:54:18+00:00

This suddenly started yesterday 3/4/2020.

I have 3 email accounts on my android Outlook app. Outlook.com, Google, my ISP's. The problem only happens with my ISP (comcast.net, IMAP).

Till yesterday night, I can send/retrieve emails from the same server without an issue with Outlook app.

First I noticed Outlook requested to re-enter email password. But it failed. So I deleted account, then added. Failed. I even removed Outlook app and re-installed it. Failed. Google and Outlook account are just fine.

I didn't change anything from my side. I can access Comcast email from Web/Windows 10 mail and even from the same phone using Samsung standard email app.

What was changed and how to solve it? I can use Samsung standard email app but I like Outlook.

Outlook | Outlook for mobile | Outlook for Android | For business

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  1. Anonymous
    2020-11-15T14:18:55+00:00

    I've suggested a few times to the (cumbersome) in-app tech support that they might as well withdraw Outlook for Android from the market, until the time that may arrive when they get this piece of junkware sorted out. OfA is a never-ending story that lurches and staggers from one broken episode to another.

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  2. Anonymous
    2020-11-15T15:52:55+00:00

    No, it’s not auto updating. The version i have is 4.2043.3, not your 4.2044.1.   At the store, iv do not have the option to update.  When i ask OMS, they say I have the latest version

    is version 4.2044.1 still working for you?

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  3. Anonymous
    2020-11-15T16:18:08+00:00

    Here is a link to the latest apk

    Link deleted

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  4. Anonymous
    2020-11-15T16:28:58+00:00

    Thanks.  But, I’m reluctant to install anything that isn’t through the Playstore, for security reasons.

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  5. Anonymous
    2020-11-15T16:57:26+00:00

    No problem. 

    A lot of hanging emails went through during the afternoon. Incoming email does not seem to be affected. 

    At the moment I'm using TypeApp as communication with outlook sitting quietly. Will lodge further complaints through 365 support.

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