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This suddenly started yesterday 3/4/2020.
I have 3 email accounts on my android Outlook app. Outlook.com, Google, my ISP's. The problem only happens with my ISP (comcast.net, IMAP).
Till yesterday night, I can send/retrieve emails from the same server without an issue with Outlook app.
First I noticed Outlook requested to re-enter email password. But it failed. So I deleted account, then added. Failed. I even removed Outlook app and re-installed it. Failed. Google and Outlook account are just fine.
I didn't change anything from my side. I can access Comcast email from Web/Windows 10 mail and even from the same phone using Samsung standard email app.
What was changed and how to solve it? I can use Samsung standard email app but I like Outlook.
Using Outlook for Android in business environments for email and scheduling
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Honestly just use another app for imap, bluemail or spark. Been trying spark for two days now seems good and lots of settings. Every other app I tried works better than the outlook app for imap. Support still ask silly questions after weeks of conversation....
It sounds like you've had a very similar experience to mine with Outlook for Android. I've also wasted countless hours and days of my life, going around in circles, backwards and forwards, repeating uninstalls and installs, repeating information to tech support, sending screenshots again-and-again...
So in the meantime I've found happiness with BlueMail, which works seamlessly, and it was super easy to set up, no glitches. By the way, my PC is also a Microsoft machine - the Surface Pro - which works perfectly. Though the Outlook 365 is still unable to handle a unified inbox for multiple IMAP accounts - MS still hasn't come up with a solution!!!
Isn't it incredible that eight months have gone by and this issue is not even close to being resolved by the almighty Microsoft?
Amazing. How do we report the abus ?
When Microsoft took over SwiftKey, they decided to remove the purchased themes that users bought. The coordinator of the SwiftKey Insiders group organised a petition to MS. SwiftKey users got all the personal themes back. It was widely publicised(circa 2014 or 15). Perhaps something similar could exert pressure?