Outlook Android app cannot login IMAP email server.

Anonymous
2020-03-05T22:54:18+00:00

This suddenly started yesterday 3/4/2020.

I have 3 email accounts on my android Outlook app. Outlook.com, Google, my ISP's. The problem only happens with my ISP (comcast.net, IMAP).

Till yesterday night, I can send/retrieve emails from the same server without an issue with Outlook app.

First I noticed Outlook requested to re-enter email password. But it failed. So I deleted account, then added. Failed. I even removed Outlook app and re-installed it. Failed. Google and Outlook account are just fine.

I didn't change anything from my side. I can access Comcast email from Web/Windows 10 mail and even from the same phone using Samsung standard email app.

What was changed and how to solve it? I can use Samsung standard email app but I like Outlook.

Outlook | Outlook for mobile | Outlook for Android | For business

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  1. Anonymous
    2020-10-28T21:09:13+00:00

    Just using the default Samsung email client for now.

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  2. Anonymous
    2020-10-29T00:03:01+00:00

    I am trying BlueMail and it looks good. Much more settings and support for multiple identities. I also tried the Nine, but notifications didn't work.

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  3. Anonymous
    2020-10-29T00:33:16+00:00

    My problem is the dreaded "no content" issue that happens after seeing the "retrieving messages and calendar" message.  I have had this issue for about 2 weeks now and have gotten very adept at the following which has always worked:

    * Delete affected IMAP account within Outlook for Android.

    * Force stop Outlook for Android.

    * Start Outlook for Android.

    * Add IMAP account again.

    • For IMAP server DO NOT ADD A PORT.
    • For SMTP server ADD A PORT (server.domain.com:port).

    Early today I downloaded and installed 4.2041.3.  I have not had the issue yet, but sometimes it goes a day or two before the no content/retrieving messages and calendar issue.

    I will report back if it happens again, or if I am able to go a few days without the issue happening again.

    FYI, It has been 1.5-2 days.  I just had the "retrieving messages and calendar" message appear, and for the first time in about 3 weeks, everything was fine afterwards.  This is the first time I received that message after installing version 4.2041.3.

    I will continue to update if things change, but right now I'm hopeful the IMAP issue (at least the one that I was experiencing) was resolved.

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  4. Anonymous
    2020-10-29T14:01:53+00:00

    The BlueMail looks good, but notifications almost doesn't work :-( I don't understand why it is so complicated to make a working IMAP client app on Android.

    On Windows PC, both Windows 10 Mail and Thunderbird works 100% reliably with the same IMAP email account. Similar to Outlook on (dead) Windows 10 Mobile.

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  5. Anonymous
    2020-10-30T14:01:46+00:00

    New version October 30 released. Haven't tried it as I am already tired by all the configurations over and over.

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