Outlook Android app cannot login IMAP email server.

Anonymous
2020-03-05T22:54:18+00:00

This suddenly started yesterday 3/4/2020.

I have 3 email accounts on my android Outlook app. Outlook.com, Google, my ISP's. The problem only happens with my ISP (comcast.net, IMAP).

Till yesterday night, I can send/retrieve emails from the same server without an issue with Outlook app.

First I noticed Outlook requested to re-enter email password. But it failed. So I deleted account, then added. Failed. I even removed Outlook app and re-installed it. Failed. Google and Outlook account are just fine.

I didn't change anything from my side. I can access Comcast email from Web/Windows 10 mail and even from the same phone using Samsung standard email app.

What was changed and how to solve it? I can use Samsung standard email app but I like Outlook.

Outlook | Outlook for mobile | Outlook for Android | For business

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  2. Anonymous
    2020-10-24T05:53:10+00:00

    After updating to Version 4.2041.3 it seems to work finally again. Uninstalled rebooted and installed the new version. Hopefully it will last.

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  3. Anonymous
    2020-10-24T06:21:55+00:00

    Yeah well the latest one is 4.2039.4 so advise that you stay on your present version. It's buggered up completely since mid September 2020

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  4. Anonymous
    2020-10-24T06:45:31+00:00

    No the latest on Google Playstore is 4.2041.3 and released 23 october. Now I have used it for 4 hours and still working great.

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  5. Anonymous
    2020-10-24T07:23:40+00:00

    Just tried it, still doesn't work for me. It says service is currently offline

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