Outlook Android app cannot login IMAP email server.

Anonymous
2020-03-05T22:54:18+00:00

This suddenly started yesterday 3/4/2020.

I have 3 email accounts on my android Outlook app. Outlook.com, Google, my ISP's. The problem only happens with my ISP (comcast.net, IMAP).

Till yesterday night, I can send/retrieve emails from the same server without an issue with Outlook app.

First I noticed Outlook requested to re-enter email password. But it failed. So I deleted account, then added. Failed. I even removed Outlook app and re-installed it. Failed. Google and Outlook account are just fine.

I didn't change anything from my side. I can access Comcast email from Web/Windows 10 mail and even from the same phone using Samsung standard email app.

What was changed and how to solve it? I can use Samsung standard email app but I like Outlook.

Outlook | Outlook for mobile | Outlook for Android | For business

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

297 answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2020-10-20T08:42:51+00:00

    BTW, it would be great to add the ability to view/edit IMAP settings, without having to delete recreate the account when s'thing has to be checked/modified.

    Agree.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  2. Anonymous
    2020-10-20T08:43:44+00:00

    I really don't like the GMail app.

    But concerning usabitlity and functionality in configuring an IMAP account it is a great example for Microsoft's development team!

    GMail app doesn't support IMAP IDLE push notifications so it is totally useless for IMAP.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  3. Anonymous
    2020-10-20T08:52:15+00:00

    GMail app doesn't support IMAP IDLE push notifications so it is totally useless for IMAP.

    Didn't I mention, that I do not like the GMail app?

    You are writing about only one reason ;)

    Actually I am talking about the way a user can easily and intuitively configure an IMAP account.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  4. Anonymous
    2020-10-20T08:55:25+00:00

    Actually I am talking about the way a user can easily and intuitively configure an IMAP account.

    Well. I can't think of any other client than Outlook for Android that can't edit IMAP account settings :-)

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  5. Anonymous
    2020-10-20T09:12:43+00:00

    And the code is even in-house (since 25+ years, see Outlook ;-)

    (Yes I'm aware that Outlook365 & Outlook App are probably completely different dev teams)

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments