Outlook Android app cannot login IMAP email server.

Anonymous
2020-03-05T22:54:18+00:00

This suddenly started yesterday 3/4/2020.

I have 3 email accounts on my android Outlook app. Outlook.com, Google, my ISP's. The problem only happens with my ISP (comcast.net, IMAP).

Till yesterday night, I can send/retrieve emails from the same server without an issue with Outlook app.

First I noticed Outlook requested to re-enter email password. But it failed. So I deleted account, then added. Failed. I even removed Outlook app and re-installed it. Failed. Google and Outlook account are just fine.

I didn't change anything from my side. I can access Comcast email from Web/Windows 10 mail and even from the same phone using Samsung standard email app.

What was changed and how to solve it? I can use Samsung standard email app but I like Outlook.

Outlook | Outlook for mobile | Outlook for Android | For business

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

297 answers

Sort by: Newest
  1. Anonymous
    2020-10-20T08:43:44+00:00

    I really don't like the GMail app.

    But concerning usabitlity and functionality in configuring an IMAP account it is a great example for Microsoft's development team!

    GMail app doesn't support IMAP IDLE push notifications so it is totally useless for IMAP.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  2. Anonymous
    2020-10-20T08:42:51+00:00

    BTW, it would be great to add the ability to view/edit IMAP settings, without having to delete recreate the account when s'thing has to be checked/modified.

    Agree.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  3. Anonymous
    2020-10-20T08:36:50+00:00

    I really don't like the GMail app.

    But concerning usability and functionality in configuring an IMAP account it is a great example for Microsoft's development team!

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  4. Anonymous
    2020-10-20T08:24:30+00:00

    Just installed 4.2039.3 and problem still there.

    (but here the first symptom is reply to a message goes into outbox limbo with "sending message..." forever.

    Re-configured my IMAP account settings with no port # for IMAP server, and testing...so far so good...crossing fingers.

    I'm not sure if my ISP hosting the mailbox will reject port 143 connexions....so obviously this is only a temporary workaround.

    BTW, it would be great to add the ability to view/edit IMAP settings, without having to delete recreate the account when s'thing has to be checked/modified.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  5. Anonymous
    2020-10-16T17:54:23+00:00

    I solved the issue by going to hotmail webmail. I went into the security sectionand generated a secured password. Copy and pasted that into outlook setup screen. Works fine. No issues

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments