Outlook Android app cannot login IMAP email server.

Anonymous
2020-03-05T22:54:18+00:00

This suddenly started yesterday 3/4/2020.

I have 3 email accounts on my android Outlook app. Outlook.com, Google, my ISP's. The problem only happens with my ISP (comcast.net, IMAP).

Till yesterday night, I can send/retrieve emails from the same server without an issue with Outlook app.

First I noticed Outlook requested to re-enter email password. But it failed. So I deleted account, then added. Failed. I even removed Outlook app and re-installed it. Failed. Google and Outlook account are just fine.

I didn't change anything from my side. I can access Comcast email from Web/Windows 10 mail and even from the same phone using Samsung standard email app.

What was changed and how to solve it? I can use Samsung standard email app but I like Outlook.

Outlook | Outlook for mobile | Outlook for Android | For business

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  1. Anonymous
    2020-10-20T23:22:43+00:00

    Thanks for the support. This worked and I am back up going.

    Much Appreciated

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  2. Anonymous
    2020-10-20T09:22:06+00:00

    The Outlook for Android isn't originally a Microsoft app, it was developed by Acompli and acquired by Microsoft https://blogs.microsoft.com/blog/2014/12/01/microsoft-acquires-acompli-provider-innovative-mobile-email-apps/

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  3. Anonymous
    2020-10-20T09:12:43+00:00

    And the code is even in-house (since 25+ years, see Outlook ;-)

    (Yes I'm aware that Outlook365 & Outlook App are probably completely different dev teams)

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  4. Anonymous
    2020-10-20T08:55:25+00:00

    Actually I am talking about the way a user can easily and intuitively configure an IMAP account.

    Well. I can't think of any other client than Outlook for Android that can't edit IMAP account settings :-)

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  5. Anonymous
    2020-10-20T08:52:15+00:00

    GMail app doesn't support IMAP IDLE push notifications so it is totally useless for IMAP.

    Didn't I mention, that I do not like the GMail app?

    You are writing about only one reason ;)

    Actually I am talking about the way a user can easily and intuitively configure an IMAP account.

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