Outlook Android app cannot login IMAP email server.

Anonymous
2020-03-05T22:54:18+00:00

This suddenly started yesterday 3/4/2020.

I have 3 email accounts on my android Outlook app. Outlook.com, Google, my ISP's. The problem only happens with my ISP (comcast.net, IMAP).

Till yesterday night, I can send/retrieve emails from the same server without an issue with Outlook app.

First I noticed Outlook requested to re-enter email password. But it failed. So I deleted account, then added. Failed. I even removed Outlook app and re-installed it. Failed. Google and Outlook account are just fine.

I didn't change anything from my side. I can access Comcast email from Web/Windows 10 mail and even from the same phone using Samsung standard email app.

What was changed and how to solve it? I can use Samsung standard email app but I like Outlook.

Outlook | Outlook for mobile | Outlook for Android | For business

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

297 answers

Sort by: Newest
  1. Anonymous
    2020-11-10T09:07:48+00:00

    Last release solved the problem. I can access all my accounts again, specially IMAP.

    But when you close and start it again several times, do you get the famous "updating" message on start that spoils the IMAP account forever? That's the actual issue.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2020-11-10T06:05:32+00:00

    Last release solved the problem. I can access all my accounts again, specially IMAP.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  3. Anonymous
    2020-11-10T04:32:47+00:00

    When Microsoft took over SwiftKey, they decided to remove the purchased themes that users bought. The coordinator of the SwiftKey Insiders group organised a petition to MS. SwiftKey users got all the personal themes back. It was widely publicised(circa 2014 or 15). Perhaps something similar could exert pressure?

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  4. Anonymous
    2020-11-10T03:52:45+00:00

    Amazing. How do we report the abus ?

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2020-11-09T19:51:13+00:00

    Isn't it incredible that eight months have gone by and this issue is not even close to being resolved by the almighty Microsoft?

    Was this answer helpful?

    0 comments No comments