Outlook Android app cannot login IMAP email server.

Anonymous
2020-03-05T22:54:18+00:00

This suddenly started yesterday 3/4/2020.

I have 3 email accounts on my android Outlook app. Outlook.com, Google, my ISP's. The problem only happens with my ISP (comcast.net, IMAP).

Till yesterday night, I can send/retrieve emails from the same server without an issue with Outlook app.

First I noticed Outlook requested to re-enter email password. But it failed. So I deleted account, then added. Failed. I even removed Outlook app and re-installed it. Failed. Google and Outlook account are just fine.

I didn't change anything from my side. I can access Comcast email from Web/Windows 10 mail and even from the same phone using Samsung standard email app.

What was changed and how to solve it? I can use Samsung standard email app but I like Outlook.

Outlook | Outlook for mobile | Outlook for Android | For business

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  1. Anonymous
    2020-11-13T03:09:42+00:00

    How does one update Outlook on Android?

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  2. Anonymous
    2020-11-12T12:07:53+00:00

    Further to my post of this morning. 6 hrs into the day outlook is still functioning. I have shut it down and restarted several times.  As default email account I have my personal outlook.com setup. Using my mweb account as default slowed sending mail out. Microsoft on PC consistently report that the mweb certificate is out dated.  In addition to the two accounts mentioned I have my own Gmail account (set up this morning) plus a client's email allocated to me running through the client's domain.

    All four accounts are working at the moment. 🤞��🤞��🤞��

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  3. Anonymous
    2020-11-12T09:15:07+00:00

    The update that rolled out 11/11/2020 Version: 4.2044.1 (42044813) seems to have finally rectified the issue.

    Have you tried to close and start it again several times? Usually you would get the famous "updating" message bug on start introduced by the October 9 update that spoils the IMAP account. Let's wait few days to see whether it is really fixed or not.

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  4. Anonymous
    2020-11-12T05:34:49+00:00

    Thanks for posting. Holding thumbs that it stays like that. I'm also based in SA. Been having endless problems with OfA, but not with any other apps. BlueMail has been amazing - super easy setup, intelligent and fast. Would love it if OfA would work as well, as I've got MS 365 on all my devices.

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  5. Anonymous
    2020-11-12T05:05:31+00:00

    The update that rolled out 11/11/2020 Version: 4.2044.1 (42044813) seems to have finally rectified the issue. My personal email (imap) setup correctly. It is a South African email provider account and it is not related to the ms conglomerate at all. 

    I set it up with the advanced settings with no port for imap BUT the service provider port for the smtp. Log in was quick and messages and folders quickly downloaded. 

    I will monitor and update here

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