Outlook Android app cannot login IMAP email server.

Anonymous
2020-03-05T22:54:18+00:00

This suddenly started yesterday 3/4/2020.

I have 3 email accounts on my android Outlook app. Outlook.com, Google, my ISP's. The problem only happens with my ISP (comcast.net, IMAP).

Till yesterday night, I can send/retrieve emails from the same server without an issue with Outlook app.

First I noticed Outlook requested to re-enter email password. But it failed. So I deleted account, then added. Failed. I even removed Outlook app and re-installed it. Failed. Google and Outlook account are just fine.

I didn't change anything from my side. I can access Comcast email from Web/Windows 10 mail and even from the same phone using Samsung standard email app.

What was changed and how to solve it? I can use Samsung standard email app but I like Outlook.

Outlook | Outlook for mobile | Outlook for Android | For business

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  1. Anonymous
    2020-11-15T05:21:52+00:00

    And the update rolled out on the 14th of November has once more broken outlook. I can add email accounts but anything not outlook.com, Gmail, yahoo NO longer sends messages out.. Emails incoming to personal accounts do arrive. Replies don't go out. These are the only accounts that work:

    Outlook for Android works with Microsoft Exchange, Microsoft 365, Outlook.com, Gmail and Yahoo Mail.

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  2. Anonymous
    2020-11-14T19:40:49+00:00

    Also having a similar issue with IMAP accounts. Sometimes the username/ password is not accepted even though it works in other email apps like gmail just fine. When it does log in the push notifications do not come through at all for IMAP emails, standard outlook emails get the push notifications just fine. This only started happening around June for me, never had an issue like this before..

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  3. Anonymous
    2020-11-13T20:46:43+00:00

    My playstore doesn’t give me the option to Update Outlook.  There’s only an Open button that opens my current version

    Hi!

    This is off-topic (see actual question).

    Please wait for the play store providing you with new updates or ask a new question for your needs - thanks!

    Kind regards,

    Gerald

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  4. Anonymous
    2020-11-13T20:14:28+00:00

    My playstore doesn’t give me the option to Update Outlook.  There’s only an Open button that opens my current version

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  5. Anonymous
    2020-11-13T05:17:50+00:00

    How does one update Outlook on Android?

    For me it  shows up as available in Google playstore. I don't have auto update activated in the Google playstore settings. This gives you the option to decide if you want to use the available version of an app.

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