Outlook Android app cannot login IMAP email server.

Anonymous
2020-03-05T22:54:18+00:00

This suddenly started yesterday 3/4/2020.

I have 3 email accounts on my android Outlook app. Outlook.com, Google, my ISP's. The problem only happens with my ISP (comcast.net, IMAP).

Till yesterday night, I can send/retrieve emails from the same server without an issue with Outlook app.

First I noticed Outlook requested to re-enter email password. But it failed. So I deleted account, then added. Failed. I even removed Outlook app and re-installed it. Failed. Google and Outlook account are just fine.

I didn't change anything from my side. I can access Comcast email from Web/Windows 10 mail and even from the same phone using Samsung standard email app.

What was changed and how to solve it? I can use Samsung standard email app but I like Outlook.

Outlook | Outlook for mobile | Outlook for Android | For business

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  1. Anonymous
    2020-11-19T15:11:55+00:00

    Simply means that the account can be setup without the user having to enter more than the email address and relevant password. Microsoft techs can learn from the android app developers who put together TypeApp, Bluemail etc

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  2. Anonymous
    2020-11-19T15:04:34+00:00

    Please keep up with the subject. of this thread. It is NOT about site improvement!

    When using the ANDROID OUTLOOK app you have to configure it manually if you want to use a non Microsoft mail server for your mail domain.

    As said earlier:

    1. use the ? on top to open the custom settings
    2. enter the IMAP server with no ports
    3. enter the SMTP server with a port (587 or 465) ... servername:587

    And this still does work for me now after recent updates.

    i was asking gerstebad about what he or she said about the simple method. You are describing the Advanced method or the manual method, which has not been working for me

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  3. Anonymous
    2020-11-19T15:02:40+00:00

    @gerstebad,  you wrote,

    “ Simple is working. “

     what does this mean?. How does one enter an IMAP Account using Simple method?

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  4. Anonymous
    2020-11-19T03:34:26+00:00

    Please keep up with the subject. of this thread. It is NOT about site improvement!

    When using the ANDROID OUTLOOK app you have to configure it manually if you want to use a non Microsoft mail server for your mail domain.

    As said earlier:

    1. use the ? on top to open the custom settings
    2. enter the IMAP server with no ports
    3. enter the SMTP server with a port (587 or 465) ... servername:587

    And this still does work for me now after recent updates.

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  5. Anonymous
    2020-11-19T00:56:54+00:00

    Simple is working.

    What does that mean?

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