Outlook Android app cannot login IMAP email server.

In my case, the first problem that appeared was similar to your #2.

I also have the #2 issue since the October 9. I created separate email box on my mail server for testing purposes to prevent compromising my email box, if the Outlook used insecure connection on port 143 instead of 993 when no explicit port is entered in the IMAP account setup.

My experience is that there was no difference regarding the issue #2 having the port 993 specified or not. It had stopped working after a while in both cases. But I have had no issues with setting up the account nor a need to re-enter the password later. I always got the "Updating" message after a while and the account was over.

Th issues with setting up the IMAP account may be related to the way you deleted the old one. Outlook asks if you want to remove it from the device only or from all mobile devices. My experience is, if you choose the first option there is problem to setup the same account again.

Please keep up with the subject. of this thread. It is NOT about site improvement!

When using the ANDROID OUTLOOK app you have to configure it manually if you want to use a non Microsoft mail server for your mail domain.

As said earlier:

1. use the ? on top to open the custom settings
2. enter the IMAP server with no ports
3. enter the SMTP server with a port (587 or 465) ... servername:587

And this still does work for me now after recent updates.

Hi!

I can just repeat myself:

Not using a function, that is buggy, to prevent errors does not make the function work.

Not configuring the port on an IMAP connection to prevent errors does not make the buggy IMAP function of OfA work.

When you are not able to configure the port for the IMAP connection, how can you be sure that the right port is used?

OfA doesn't even give any information on which port it chose for the IMAP connection.

How can you be sure at all, that your IMAP connection is using a secure port, when you use Simple settings or Advanced settings without a port for IMAP?

Kind regards, Gerald

I think that there are two different issues discussed here lately:

1. The IMAP account setup doesn't work. You can't create it using the advanced setup.
2. The IMAP account setup does work and the account works for several hours or days until the "Updating" message appears when the Outlook is started, then the account stops to work at all. The only fix is to remove it and setup again.

In my case, the first problem that appeared was similar to your #2.  Except, what happened after a couple of days,  Outlook would tell me that I had to setup the account.  In so doing, all settings were there.  I just had to enter passwords.  Upon doing so, it still would not work.  Had to remove account and re-install.

After that, upon instruction from O365 support, since OAndroid didn't step up to help, I "uninstalled" Outlook, which turned out to be not possible on my Surface Duo.  However, that did erase all the saved settings, like server addresses.  This time, when setting up the IMAP account, I got a Login Error.

Back at OutlookAndroid support, they tell me that the latter is a known issue and will be worked on by the Engineering team.  The continue to say that the latter is not a problem related to Outlook.

I think that there are two different issues discussed here lately:

1. The IMAP account setup doesn't work. You can't create it using the advanced setup.
2. The IMAP account setup does work and the account works for several hours or days until the "Updating" message appears when the Outlook is started, then the account stops to work at all. The only fix is to remove it and setup again.

Oh, OK.  That won't work with my IMAP account.  Hoping the Outlook update you got is available to me soon.