Outlook Android app cannot login IMAP email server.

Anonymous
2020-03-05T22:54:18+00:00

This suddenly started yesterday 3/4/2020.

I have 3 email accounts on my android Outlook app. Outlook.com, Google, my ISP's. The problem only happens with my ISP (comcast.net, IMAP).

Till yesterday night, I can send/retrieve emails from the same server without an issue with Outlook app.

First I noticed Outlook requested to re-enter email password. But it failed. So I deleted account, then added. Failed. I even removed Outlook app and re-installed it. Failed. Google and Outlook account are just fine.

I didn't change anything from my side. I can access Comcast email from Web/Windows 10 mail and even from the same phone using Samsung standard email app.

What was changed and how to solve it? I can use Samsung standard email app but I like Outlook.

Outlook | Outlook for mobile | Outlook for Android | For business

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  1. Anonymous
    2021-11-22T02:32:56+00:00

    Nope. And trying to explain this to Microsoft support does not help.

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  2. Anonymous
    2021-11-22T02:23:46+00:00

    I can perfectly connect to my pop email account using the gmail app. Microsoft support engineers are incompetent. It's unbelievable.

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  3. Anonymous
    2021-11-22T02:21:04+00:00

    I have tried to explain the issue to Microsoft outlook support team but they are incompetent to even understand the problem.

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  4. Anonymous
    2021-11-19T02:11:42+00:00

    Hi, its still not working....i have network solutions and it hasnt worked in a year....any other thoughts?

    thanks

    ll

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  5. Anonymous
    2021-11-16T18:29:36+00:00

    for the past 3 days....my outlook for android wont stay open long enough for me to read or write any emails.

    sooooo frustrating!!

    anyone else experiencing this.

    thanks

    ll

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