Outlook Android app cannot login IMAP email server.

Anonymous
2020-03-05T22:54:18+00:00

This suddenly started yesterday 3/4/2020.

I have 3 email accounts on my android Outlook app. Outlook.com, Google, my ISP's. The problem only happens with my ISP (comcast.net, IMAP).

Till yesterday night, I can send/retrieve emails from the same server without an issue with Outlook app.

First I noticed Outlook requested to re-enter email password. But it failed. So I deleted account, then added. Failed. I even removed Outlook app and re-installed it. Failed. Google and Outlook account are just fine.

I didn't change anything from my side. I can access Comcast email from Web/Windows 10 mail and even from the same phone using Samsung standard email app.

What was changed and how to solve it? I can use Samsung standard email app but I like Outlook.

Outlook | Outlook for mobile | Outlook for Android | For business

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  1. Anonymous
    2021-03-18T05:09:58+00:00

    I've just updated Outlook to 4.2109.2 and was able to add my mweb.co.za IMAP account. It's downloading folders as I type. This is the first time since the issue started in October 2020 that I was able to add the specific account. Holding thumbs it is finally fixed. Will update the group.

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  2. Anonymous
    2021-03-11T18:56:57+00:00

    when will they fix it? MICROSOFT?????

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  3. Anonymous
    2021-03-11T18:43:41+00:00

    bonjour jais le même problème

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  4. Anonymous
    2021-01-29T15:53:34+00:00

    You just sorted out a problem I've been trying to fix for the last 3 hours - Double quotes """"""". Changed my password - sailed through!

    Many Thanks

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  5. Anonymous
    2021-01-23T02:18:59+00:00

    I tried the connectivity tester imap test but I can't enter an oath test account when requested as my phone browser displays a blank screen at that point. I've persisted with ofa and now have email messages downloaded. However it now keeps asking me to reenter my password before each interaction, until I restart the app. Although this seems like an ISP issue, other email clients are unaffected and previous versions of ofa before 4.2101.0 also worked.

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