Outlook Android app cannot login IMAP email server.

Anonymous
2020-03-05T22:54:18+00:00

This suddenly started yesterday 3/4/2020.

I have 3 email accounts on my android Outlook app. Outlook.com, Google, my ISP's. The problem only happens with my ISP (comcast.net, IMAP).

Till yesterday night, I can send/retrieve emails from the same server without an issue with Outlook app.

First I noticed Outlook requested to re-enter email password. But it failed. So I deleted account, then added. Failed. I even removed Outlook app and re-installed it. Failed. Google and Outlook account are just fine.

I didn't change anything from my side. I can access Comcast email from Web/Windows 10 mail and even from the same phone using Samsung standard email app.

What was changed and how to solve it? I can use Samsung standard email app but I like Outlook.

Outlook | Outlook for mobile | Outlook for Android | For business

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  1. Anonymous
    2021-05-23T12:00:44+00:00

    I've now noticed that their App support now does not work at all. It's been three    weeks and they don't answer. Very Poor showing.

    BluMail works like a dream. Pity they can't link to other calendars except Google,    otherwise I would have deleted Outlook app altogether.

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  2. Anonymous
    2021-05-23T09:01:40+00:00

    I've now got comfortable using BlueMail, which sets up intelligently, and runs smoothly. 

    It is sad that we have to use BlueMail/TypeApp to get the IMAP email working. Microsoft apparently has zero interest to fix the bug introduced in the October 2020 update.

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  3. Anonymous
    2021-05-23T08:49:24+00:00

    I've had the same ongoing experience.

    Even though I'm a longstanding Microsoft customer, I've given up with OfA due to their inability or lack of interest in fixing this appallingly designed app.  I've now got comfortable using BlueMail, which sets up intelligently, and runs smoothly.

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  4. Anonymous
    2021-05-22T21:34:22+00:00

    Typical Microsoft replies. No help at all, denying the issue. After trying all I tried 8 other mail clients. 1 worked in seconds, but has annoying advertisements or outragious fee. All the others suck too. My conclusion: it is not the ISP, it is Samsung, Google and Microsoft fighting their battle over the heads of consumers. @#$%&

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  5. Anonymous
    2021-05-13T17:57:49+00:00

    I am in the process of migrating to a new Samsung Galaxy. Outlook v4. 2116.3 is running on both phones. All three of my e-mail accounts work on the old phone. My verizon.net account does NOT work on my new phone, no send, no receive. The old phone account info is ******@verizon.net/IMAP. The Description is "work." The new phone account info is ******@verizon.net/Outlook. The Description is ******@verizon.net. The new phone presents many options; the old one, almost none. I configured the old phone two years ago. Are the two phones using different servers? Are they configured different? I don't know how Outlook sets up an account. I don't know how to check/edit server connections/settings, Account Type, Incoming server, Outgoing server, etc. I'll have to find some way to read my verizon.net e-mail when I return my old phone. When Verizon sold its non-mobile stuff to Frontier, I think Yahoo became the Mother of my verizon.net account. Maybe the setup two years ago followed a different path from the one a week ago. It all seemed a bit like magic. So, now what? I'm stuck. Whadoi do? Help

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