Outlook Android app cannot login IMAP email server.

Anonymous
2020-03-05T22:54:18+00:00

This suddenly started yesterday 3/4/2020.

I have 3 email accounts on my android Outlook app. Outlook.com, Google, my ISP's. The problem only happens with my ISP (comcast.net, IMAP).

Till yesterday night, I can send/retrieve emails from the same server without an issue with Outlook app.

First I noticed Outlook requested to re-enter email password. But it failed. So I deleted account, then added. Failed. I even removed Outlook app and re-installed it. Failed. Google and Outlook account are just fine.

I didn't change anything from my side. I can access Comcast email from Web/Windows 10 mail and even from the same phone using Samsung standard email app.

What was changed and how to solve it? I can use Samsung standard email app but I like Outlook.

Outlook | Outlook for mobile | Outlook for Android | For business

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2021-11-22T02:32:56+00:00

    Nope. And trying to explain this to Microsoft support does not help.

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  2. Anonymous
    2021-11-22T02:21:04+00:00

    I have tried to explain the issue to Microsoft outlook support team but they are incompetent to even understand the problem.

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  3. Anonymous
    2021-11-16T18:29:36+00:00

    for the past 3 days....my outlook for android wont stay open long enough for me to read or write any emails.

    sooooo frustrating!!

    anyone else experiencing this.

    thanks

    ll

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  4. Anonymous
    2021-11-16T12:06:04+00:00

    SSL/TLS working on 993, but STARTTLS on 143 broken, because of invalid commands sent. Selecting STLS+143 in the server prefs does not fix that.

    Sorry, Microsoft, but this is simple amateurish work and your android/Outlook app product manager should be fired because of failing in his job.

    Start testing your product on your own instead of making end users do your beta testing, this is unprofessional and hire better people!

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  5. Anonymous
    2021-11-13T15:58:50+00:00

    AWESOME! AWESOME!

    again

    THANK-YOU!

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