Outlook Android app cannot login IMAP email server.

Anonymous
2020-03-05T22:54:18+00:00

This suddenly started yesterday 3/4/2020.

I have 3 email accounts on my android Outlook app. Outlook.com, Google, my ISP's. The problem only happens with my ISP (comcast.net, IMAP).

Till yesterday night, I can send/retrieve emails from the same server without an issue with Outlook app.

First I noticed Outlook requested to re-enter email password. But it failed. So I deleted account, then added. Failed. I even removed Outlook app and re-installed it. Failed. Google and Outlook account are just fine.

I didn't change anything from my side. I can access Comcast email from Web/Windows 10 mail and even from the same phone using Samsung standard email app.

What was changed and how to solve it? I can use Samsung standard email app but I like Outlook.

Outlook | Outlook for mobile | Outlook for Android | For business

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  1. Anonymous
    2021-11-13T13:43:46+00:00

    There was a silent update of the Outlook Android App and I can now see a "Security type" Dropdown when setting up a server connection.

    Just check yourself, if you can now see those options (Starttls, tls, none) for both, imap and smtp.

    App Ver. 4.2143.4

    UPDATE: Default settings when selecting Security types (TLS, STLS) are fine except that STLS for SMTP should be 587, not 465. The product manager of the app is definitely sleeping and not testing at all or doesn't know.

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  2. Anonymous
    2021-11-13T12:08:24+00:00

    AWESOME reply!

    It explains all I ever wanted to know and I appreciate it!

    Thank you!

    R

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  3. Anonymous
    2021-08-25T16:55:22+00:00

    Unfortunately, the Rising Sun refuses to Rise - it keeps on wanning!

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  4. Anonymous
    2021-08-25T16:49:48+00:00

    I guess Microsoft is focused solely on supporting business applications, like Exchange mail. IMAP is simply not worth it to them. Judging by the growth of their cloud services and the stock price, seems like they are right.

    I use Outlook for my business email and Mail (Google's Android app) for both Yahoo and IMAP accounts

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  5. Anonymous
    2021-08-20T17:51:33+00:00

    Agreed. I have also moved to BlueMail.

    My Outlook for Android now only receives emails but refuses to send them.

    What a sorry situation.

    So sad!

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