This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
This suddenly started yesterday 3/4/2020.
I have 3 email accounts on my android Outlook app. Outlook.com, Google, my ISP's. The problem only happens with my ISP (comcast.net, IMAP).
Till yesterday night, I can send/retrieve emails from the same server without an issue with Outlook app.
First I noticed Outlook requested to re-enter email password. But it failed. So I deleted account, then added. Failed. I even removed Outlook app and re-installed it. Failed. Google and Outlook account are just fine.
I didn't change anything from my side. I can access Comcast email from Web/Windows 10 mail and even from the same phone using Samsung standard email app.
What was changed and how to solve it? I can use Samsung standard email app but I like Outlook.
Using Outlook for Android in business environments for email and scheduling
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I've suggested a few times to the (cumbersome) in-app tech support that they might as well withdraw Outlook for Android from the market, until the time that may arrive when they get this piece of junkware sorted out. OfA is a never-ending story that lurches and staggers from one broken episode to another.
And the update rolled out on the 14th of November has once more broken outlook.
This is frustrating. The lack of quality assurance and all the testing moved on customers makes the software unusable.
This
is a Microsoft support site. And it seems that some is at least concerned enough to blast you for "off topic". As for your "open only", you most likely have auto update on in playstore settings
And the update rolled out on the 14th of November has once more broken outlook. I can add email accounts but anything not outlook.com, Gmail, yahoo NO longer sends messages out.. Emails incoming to personal accounts do arrive. Replies don't go out. These are the only accounts that work:
Outlook for Android works with Microsoft Exchange, Microsoft 365, Outlook.com, Gmail and Yahoo Mail.
Also having a similar issue with IMAP accounts. Sometimes the username/ password is not accepted even though it works in other email apps like gmail just fine. When it does log in the push notifications do not come through at all for IMAP emails, standard outlook emails get the push notifications just fine. This only started happening around June for me, never had an issue like this before..