Outlook | Outlook for mobile | Outlook for iOS | For business
Using Outlook for iOS in business environments for email and scheduling
I updated to 13.2 on iPhone and all my issues have disappeared
Outlook app for iPhone frozen
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
Have the latest IOS update, 13.1.3. Using iphone XS. You can open the app but its frozen. Restarting didnt fix it. Deleted the app and reinstalled. It worked for 5minutes. Seems to slowly update incoming emails in the background and will give notification. But they cant be seen when you open the app.
Anyone know whats going on?
Outlook | Outlook for mobile | Outlook for iOS | For business
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Answer accepted by question author
Anonymous
116 additional answers
Sort by: Oldest
-
Anonymous
2019-10-23T01:38:28+00:00 Same issue
upgraded from ios 13.1.1 to 13.1.3
resolved for a couple of days now
ios outlook app version 4.8.0
I had same issue ios 13.1.3 and reinstalled outlooks 4.8.0. It worked for 24 hours and stopped. Urrgg
-
Anonymous
2019-10-23T01:55:01+00:00 This issue might be caused by compatibility issues between the app and your device. Have you tried contacting Apple support for assistance regarding this issue?
Looking forward to your response.
-
Anonymous
2019-10-23T02:04:51+00:00 Hi Regile, Based on the information presented it does look to be an incompatibility between the Apple IOS and the latest version of Outlook IOS App.
While I can appreciate the OS was updated which affected the App, due to the coverage of the platform there would be little to no influence to have Apple reconfigure their OS to meet the MS IOS application.
With this, I believe it will be the application developer will need to remediate their app to comply with the new OS version.
As a consumer, I would not be able to do what you requested
-
Anonymous
2019-10-23T02:15:30+00:00 Seriously?
This has arisen since ios update 13.1.3. I would urge ms to check for its compatibility with ios 13.1.3 and make necessary fixes.
The ios update has already been applied and there's no going back.