Outlook app for iPhone frozen

Anonymous
2019-10-19T02:38:42+00:00

Have the latest IOS update, 13.1.3. Using iphone XS. You can open the app but its frozen. Restarting didnt fix it. Deleted the app and reinstalled. It worked for 5minutes. Seems to slowly update incoming emails in the background and will give notification. But they cant be seen when you open the app.

Anyone know whats going on?

Outlook | Outlook for mobile | Outlook for iOS | For business

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2019-11-01T20:58:13+00:00

I updated to 13.2 on iPhone and all my issues have disappeared

Was this answer helpful?

10+ people found this answer helpful.
0 comments

116 additional answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2019-10-22T21:31:55+00:00

    Same issue

    upgraded from ios 13.1.1 to 13.1.3

    resolved for a couple of days now 

    ios outlook app version 4.8.0

    Was this answer helpful?

    0 comments
  2. Anonymous
    2019-10-22T01:04:30+00:00

    Hi Megan224,

    I'll be consulting your concern to our Internal Support team, I'd like to know the version of Outlook installed on your device to properly endorse this issue.

    This issue might be caused by compatibility issues between the app and your device. Have you tried contacting Apple support for assistance regarding this issue?

    Hope to hear from you soon.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2019-10-22T00:37:12+00:00

    Same issue.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2019-10-21T21:49:40+00:00

    Same issue. Tried reinstalling but this hasnt fixed it.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments