Outlook app for iPhone frozen

Anonymous
2019-10-19T02:38:42+00:00

Have the latest IOS update, 13.1.3. Using iphone XS. You can open the app but its frozen. Restarting didnt fix it. Deleted the app and reinstalled. It worked for 5minutes. Seems to slowly update incoming emails in the background and will give notification. But they cant be seen when you open the app.

Anyone know whats going on?

Outlook | Outlook for mobile | Outlook for iOS | For business

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2019-11-01T20:58:13+00:00

I updated to 13.2 on iPhone and all my issues have disappeared

Was this answer helpful?

10+ people found this answer helpful.
0 comments

116 additional answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2019-10-26T09:04:22+00:00

    Dear Microsoft - i have same issue, latest app versions. Deleting and resinstalling just to survive, but no solution in sight. Give me hope ...

    Was this answer helpful?

    0 comments
  2. Anonymous
    2019-10-24T21:35:37+00:00

    I removed the App, restarted my phone, downloaded again & it's been working for 24+hrs now.

    Same Outlook App version

    Was this answer helpful?

    0 comments
  3. Anonymous
    2019-10-24T18:51:19+00:00

    Same issue. iOS 10.1.3 Outlook 4.8.0

    Was this answer helpful?

    0 comments
  4. Anonymous
    2019-10-24T18:03:34+00:00

    I appreciate your response. I'll be consulting this issue to our Internal Support team, I'll provide you an update once available.

    Thanks.

    Was this answer helpful?

    0 comments