Outlook app for iPhone frozen

Anonymous
2019-10-19T02:38:42+00:00

Have the latest IOS update, 13.1.3. Using iphone XS. You can open the app but its frozen. Restarting didnt fix it. Deleted the app and reinstalled. It worked for 5minutes. Seems to slowly update incoming emails in the background and will give notification. But they cant be seen when you open the app.

Anyone know whats going on?

Outlook | Outlook for mobile | Outlook for iOS | For business

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2019-11-01T20:58:13+00:00

I updated to 13.2 on iPhone and all my issues have disappeared

Was this answer helpful?

10+ people found this answer helpful.
0 comments No comments

116 additional answers

Sort by: Newest
  1. Anonymous
    2019-11-15T04:25:57+00:00

    Started to freeze again after the latest IOS update. Requires iphone to be rebooted to help resolve if outlook stops working.

    That’s only a temporary fix though. It starts again within a day.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2019-11-15T03:45:27+00:00

    Started to freeze again after the latest IOS update. Requires iphone to be rebooted to help resolve if outlook stops working.

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2019-11-15T03:37:32+00:00

    You’d wonder at the lack of response. Not doing themselves any favours

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2019-11-15T03:37:26+00:00

    This problem is NOT resolved.

    I'm on an iPhone 8, updated to 13.2, with latest Outlook IOS client and it still freezes. I have two O365 email accounts setup in the app. Reinstalled after each of the last few IOS updates or Outlook updates that were supposed to resolve this and it never lasts more than half a day before the freezing behaviour returns. Outlook email notifications will appear but the app is frozen when opening from the notification. Restarting the app will display the latest list of emails (sometimes) but the interface is completely frozen.

    Was this answer helpful?

    0 comments No comments