Outlook app for iPhone frozen

Anonymous
2019-10-19T02:38:42+00:00

Have the latest IOS update, 13.1.3. Using iphone XS. You can open the app but its frozen. Restarting didnt fix it. Deleted the app and reinstalled. It worked for 5minutes. Seems to slowly update incoming emails in the background and will give notification. But they cant be seen when you open the app.

Anyone know whats going on?

Outlook | Outlook for mobile | Outlook for iOS | For business

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Anonymous
2019-11-01T20:58:13+00:00

I updated to 13.2 on iPhone and all my issues have disappeared

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  1. Anonymous
    2020-03-10T13:14:30+00:00

    Same for me, it just stopped, very weird...

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  2. Anonymous
    2020-03-09T23:14:54+00:00

    I've been watching this issue for months. It's stopped happening for me, and I didn't do or change anything special. Is it possible that a fix has been rolled out behind the scenes? Who is still experiencing this issue?

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  3. Anonymous
    2020-03-09T20:56:12+00:00

    Hi

    What solved the problem on my phone was, that I had to update manually the outlook app. Somehow one/some of my Iphone Apps stopped updating themselves and I had to start this process manually.

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  4. Anonymous
    2020-03-09T18:12:27+00:00

    These steps solved the problem for me:

    • Settings | iTunes & App Stores
    • Click on Apple ID
    • Select Sign Out
    • Reboot the phone
    • Go back to the iTunes & App Stores settings after reboot, and sign in to your Apple ID again

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