Outlook app for iPhone frozen

Anonymous
2019-10-19T02:38:42+00:00

Have the latest IOS update, 13.1.3. Using iphone XS. You can open the app but its frozen. Restarting didnt fix it. Deleted the app and reinstalled. It worked for 5minutes. Seems to slowly update incoming emails in the background and will give notification. But they cant be seen when you open the app.

Anyone know whats going on?

Outlook | Outlook for mobile | Outlook for iOS | For business

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Anonymous
2019-11-01T20:58:13+00:00

I updated to 13.2 on iPhone and all my issues have disappeared

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  1. Anonymous
    2019-10-24T18:03:34+00:00

    I appreciate your response. I'll be consulting this issue to our Internal Support team, I'll provide you an update once available.

    Thanks.

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  2. Anonymous
    2019-10-23T01:55:01+00:00

    This issue might be caused by compatibility issues between the app and your device. Have you tried contacting Apple support for assistance regarding this issue?

    Looking forward to your response.

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  3. Anonymous
    2019-10-23T01:38:28+00:00

    Same issue

    upgraded from ios 13.1.1 to 13.1.3

    resolved for a couple of days now 

    ios outlook app version 4.8.0

    I had same issue ios 13.1.3 and reinstalled outlooks 4.8.0. It worked for 24 hours and stopped. Urrgg

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  4. Anonymous
    2019-10-22T21:31:55+00:00

    Same issue

    upgraded from ios 13.1.1 to 13.1.3

    resolved for a couple of days now 

    ios outlook app version 4.8.0

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