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I tried to post a question to this thread:
However the 'reply' seems to be greyed out when I try. So to continue...
When I press the 'battery' button on my Samsung android phone, it consistently says the outlook app is eating 60% of battery power. Similar to the last question in the previous thread; can microsoft advise please:-
a) when a fix for this will be published please? or
b) recommend an equivalent non microsoft product that works well connecting to outlook.com that doesn't voraciously eat battery power?
Any help is appreciated.
Moved from: Outlook.com / Email / Sending, receiving, and reading email
Using Outlook for Android in business environments for email and scheduling
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Are you using 'contact synchronization' feature ? It seems to drain battery much more when toggled on.
I subscribe to the Blackberry Hub Suite. Outlook works well. I highly recommend anyone who uses Outlook to look into the Blackberry Hub. No issues at all. I use it on a Galaxy S8.
When I enabled App Permissions under security, Outlook started to prompt me in an infinite loop to allow it to access contacts and whenever I gave the permission it asked again, so it looks, that if contacts sync is enabled Outlook keeps spamming the contact list with sync. I disabled the contact sync on my outlook account and it seems that cpu usage is now lower, and also some guy from another forum said that this fixed his battery draining issue. I hope this will fix it, otherwise I'll stop using it as well. Shame on you Microsoft -.-
Stopped the contact sync in Outlook and problem resolved. Thanks for the solution.
Also stopped the contact sync in Outlook and problem resolved. Battery life back to normal and my S6 is no longer running hotter than a nuclear reactor! Thanks for the solution.
Try disabling "Contact Synchronization". This option seems to lead to some kind of active loop that causes toomuch CPU usage by the app, and battery drain.
Cheers
So many people with these problems (here 600 phones, even with 2 exploding batteries because of this), and Microsoft is doing nothing to fix this since february...
Had to remove Outlook from my phone due to it launching the Exchange service (somewhat randomly) running constantly in the background which was actually exhausting the battery.
Another quality product!