Outlook app draining battery

Anonymous
2018-02-12T15:41:04+00:00

I tried to post a question to this thread:

https://answers.microsoft.com/en-us/outlook\_com/forum/oemail-oapps/outlook-app-on-android-draining-battery/832e5534-f5e4-4c66-a106-5f2ad10e7d64

However the 'reply' seems to be greyed out when I try. So to continue...

When I press the 'battery' button on my Samsung android phone, it consistently says the outlook app is eating 60% of battery power. Similar to the last question in the previous thread; can microsoft advise please:-

a) when a fix for this will be published please? or

b) recommend an equivalent non microsoft product that works well connecting to outlook.com that doesn't voraciously eat battery power?

Any help is appreciated.

Moved from: Outlook.com / Email / Sending, receiving, and reading email

Outlook | Outlook for mobile | Outlook for Android | For business

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2018-05-04T20:24:24+00:00

    Mine is also draining on 30% usage

    temporary solution is to disable the autostart in settings.

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  2. Anonymous
    2018-05-04T13:02:22+00:00

    Thank you! I uninstalled it & reinstalled it & it solved the problem. Then I saw your post about it updating so I quickly turned off Auto-updates so it wouldn't update. Later on that night, I saw an update was available so I ignored it. Still working well!

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  3. Anonymous
    2018-05-03T20:34:14+00:00

    I take it all back. Outlook has just updated itself and the saga has all started again! 

    Only solution seems to be to stop using Outlook.

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  4. Anonymous
    2018-05-03T18:04:00+00:00

    Hi. I fixed it by deleting the app, restarting and reinstalling Outlook.

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  5. Anonymous
    2018-05-03T12:14:32+00:00

    Same here. This hasn't always been the case but just recently since a recent update it has been killing my battery! My battery will go from 80% down to 60% in less than 2 hours just sitting without me using it. When I check battery use it says Outlook is the culprit. They need to fix this!

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