Outlook app draining battery

Anonymous
2018-02-12T15:41:04+00:00

I tried to post a question to this thread:

https://answers.microsoft.com/en-us/outlook\_com/forum/oemail-oapps/outlook-app-on-android-draining-battery/832e5534-f5e4-4c66-a106-5f2ad10e7d64

However the 'reply' seems to be greyed out when I try. So to continue...

When I press the 'battery' button on my Samsung android phone, it consistently says the outlook app is eating 60% of battery power. Similar to the last question in the previous thread; can microsoft advise please:-

a) when a fix for this will be published please? or

b) recommend an equivalent non microsoft product that works well connecting to outlook.com that doesn't voraciously eat battery power?

Any help is appreciated.

Moved from: Outlook.com / Email / Sending, receiving, and reading email

Outlook | Outlook for mobile | Outlook for Android | For business

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2018-05-09T18:20:26+00:00

    I deleted the app and went with the BlackBerry Hub apps. No issues. Stock apps work as well.

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  2. Anonymous
    2018-05-09T18:10:30+00:00

    I got an email back from MS Support.  It is a known issue and they are working on a fix...no date on release yet.

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  3. Anonymous
    2018-05-09T14:23:45+00:00

    I just wiped a Galaxy, and when it came back up only put Outlook on it, nothing else.  It was at 100% at 8:30CST.  It is now 9:15 CST and battery is at 73%.  I have not done anything else on it.

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  4. Anonymous
    2018-05-09T14:10:27+00:00

    See my post about installing an old version in this thread

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  5. Anonymous
    2018-05-09T14:07:32+00:00

    Issue I am having is having uninstalling and going back into store to reinstall, it is grabbing the new version with issues.

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