Outlook Notification Centre - Emails won't open

Anonymous
2019-06-03T10:03:44+00:00

Whilst using Windows 10 Pro, I am receiving notifications in the notification centre when I have received a new email in Outlook. However, when I click the email in the notification centre it does not open the email. 

Please can you help sort this issue. Followed all other forums etc. and these have not helped solve my issue.

Outlook | Windows | Classic Outlook for Windows | For home

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  1. Anonymous
    2020-06-30T09:52:30+00:00

    Hello,

    this is not a new thing came up with "just some new update" (first post here is 1 yrs old!) Our company is on a slow update channel, my windows/outlook is rather old version, only security updates applied but no new features are rolled out, and yet I have this problem (I posted here first this february.)

    So, the issue is not that this 'bug' is introduced, but rather that this bug is here for a looong time and still not fixed. Not just for me on the 'old/slow' software train, but rather introduced for others too on more recent versions. Seems the bug is rolled out now as a 'feature', and nobody seems to listen, nobody seems to care.

    I guess this blogpost does not qualify as a "bug report", thus probably nothing ever will happen, no matter how annoyed people are here.

    -b

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  2. Anonymous
    2020-07-02T16:12:06+00:00

    Following for a customer with this problem.

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  3. Anonymous
    2020-07-02T16:22:38+00:00

    is there a way to call microsoft's attention to this thread?  like you do on a forum by typing the @ symbol in front of their name?  I fear this info is just falling on deaf ears.

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  4. Anonymous
    2020-07-02T20:49:39+00:00

    Did you ever get an actionable reply to your question?  I have the same issue, as do many users. Cant find any reasonable reply from MS?

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  5. Anonymous
    2020-07-02T22:00:38+00:00

    FYI - I have had Microsoft support agree that it is an issue. The case is active and this is part of their response:-

    "..I don't have a definite resolution for thisbehaviour. As it is an integration between Outlook and Windows, we are checking on both parts..."

    I can vouch that it only impacts certain combinations of Windows/Outlook and probably computer chips. My home computer works as expected but that has a later version of Windows (2004). My work computers are older versions and at present cannot update (I did try and it went to the end of the install to say it cannot at present update!).

    So Microsoft are aware but after 1 year are still no nearer finding teh cause.

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