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Whilst using Windows 10 Pro, I am receiving notifications in the notification centre when I have received a new email in Outlook. However, when I click the email in the notification centre it does not open the email.
Please can you help sort this issue. Followed all other forums etc. and these have not helped solve my issue.
Using Classic Outlook on Windows for personal email, calendar, and contact management
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
It seems this works for most but it may be all related to versions of Outlook etc. Sorry could not help but maybe this will help target the "slow" Microsoft support ......maybe
Hi Bill - Could you please let me know how to locate and change the regedit entry in order to do this? THANK YOOUUUU!!!
Hi Bill - Could you please let me know how to locate and change the regedit entry in order to do this? THANK YOOUUUU!!!
Windows Key + R to bring up Open window
Regedit
(I suggest at this point you go to teh file menu and do an export - just in case!)
Put following into the search bar
Computer\HKEY_CLASSES_ROOT\AppUserModelId\Microsoft.Office.OUTLOOK.EXE.15
Right click and rename to .16
Exit and restart computer
Bingo! Thanks Bill for the tip - worked for me, without requiring a restart.
Bill!!!!! YOU. ARE. AMAZING!!!!! THANK YOU!!! It totally worked and I could not be more thrilled!!! You are a miracle worker and you rock!!! THANK YOU!!! (FYI... I did not even have to restart my computer.) Have a GREAT rest of your week, you just made mine!!! THANK YOU!!!