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Whilst using Windows 10 Pro, I am receiving notifications in the notification centre when I have received a new email in Outlook. However, when I click the email in the notification centre it does not open the email.
Please can you help sort this issue. Followed all other forums etc. and these have not helped solve my issue.
Using Classic Outlook on Windows for personal email, calendar, and contact management
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Can you provide a solution please? there are clearly so many people in this thread with the same problem, including myself
I have had this problem since an MS update. Never offered any solution from MS on this. I had to hire a tech guy to come and uninstall outlook and windows 10, then reinstall it all again. Now the pop ups function. They are not as good or "stable" as before but they do open when you click on them. This issue is so obviously an MS caused item. And very disappointingly, the newer version of this feature is a step back from the original.
Still having this problem. Tried reinstalling Office. No effect. It's also happening on my other computer now.
Same here, and this has been working fine before. Now, when you click the pop-up notification just opens the email in the background and you need to switch to the window yourself ?!?
Same issue. Windows 10 Pro, Office 365, all latest updates as of the day of this post.
Click on the notification, the email opens in a new window but that window is not made the active window. It just opens and is behind everything else.