Outlook Notification Centre - Emails won't open

Anonymous
2019-06-03T10:03:44+00:00

Whilst using Windows 10 Pro, I am receiving notifications in the notification centre when I have received a new email in Outlook. However, when I click the email in the notification centre it does not open the email. 

Please can you help sort this issue. Followed all other forums etc. and these have not helped solve my issue.

Outlook | Windows | Classic Outlook for Windows | For home

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  1. Anonymous
    2020-07-16T22:53:04+00:00

    I tried these steps before reinstalling. They didn't work for me.

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  2. Anonymous
    2020-07-17T02:19:29+00:00

    So after an uninstall and reinstall the functionality has returned.   I had to turn the toast notifications back on, but it works.   Good luck all.   

    Just confirmed. Complete Office uninstall, reboot and reinstall resolved the issue for me.

    Worked for me too!

    1. uninstalled Microsoft 365
    2. rebooted
    3. reinstalled from office.com

    I'm not sure why, but this worked like magic.

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  3. Anonymous
    2020-07-19T21:33:12+00:00

    Not the best option for all users as most may need to take it into an IT department or have it uninstalled and reinstalled remotely by company IT staff. But at least there is some kind of a solution no thanks to Microsoft.

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  4. Anonymous
    2020-07-20T15:02:06+00:00

    For me, when i click the email notification it opens the email but it opens in the background. Like, if im working in chrome and an email notification comes in and i click it, the email opens but behind chrome instead of over it. Why??? I’m clicking the notification so i can see the email! I might as well just click my inbox then open the email...

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  5. Anonymous
    2020-07-20T15:10:03+00:00

    I posted previously that the issue was resolved with the uninstall and reinstall. As with Ellen, I am experiencing the issue of the message opening in the background. I have to click on the Outlook icon on the taskbar to bring the message to the front. Better than it was, but still not working as it should.

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