Outlook Notification Centre - Emails won't open

Anonymous
2019-06-03T10:03:44+00:00

Whilst using Windows 10 Pro, I am receiving notifications in the notification centre when I have received a new email in Outlook. However, when I click the email in the notification centre it does not open the email. 

Please can you help sort this issue. Followed all other forums etc. and these have not helped solve my issue.

Outlook | Windows | Classic Outlook for Windows | For home

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  1. Anonymous
    2020-07-16T14:07:28+00:00

    Actually, for me this part works. When the little ballon pops up and I am quick enough I can click it and the email opens, fair enough. However, if I am not quick to react or I am not even sitting by the computer and then the notification is moved to the "Action center" if I click them there they are just removed from the sidebar but otherwise nothing happens.

    But I hear that people have problems with clicking the little pop-up balloon too, so this problem has several layers depending on which version and patch level of the softwares you use, but - apparently - no solid solution.

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  2. Anonymous
    2020-07-16T18:42:59+00:00

    The duration of the pop up can be changed in ease of access center.   In the display secrion scroll down under simplify and personalize windows and chanhe show notifications for to longer than 5 seconds.   30 seems to work well for us.   Doesnt seem to actually show for 30 seconds, but it is manageable.   Now i just need the darn email to open when i click on it for one person.....

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  3. Anonymous
    2020-07-16T19:31:09+00:00

    Sceatch that someone just complained about it.   Changed it to 7 seconds.   Darn toast notification still not accepting the click to open email.

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  4. Anonymous
    2020-07-16T19:40:16+00:00

    Here is something new.  if you open the action center  (windows+A) and click on an email, it will pop up for me........

    Wonder why the notification icon when clicked now shows a minimized outlook icon, but the action center will actually pop it up...

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  5. Anonymous
    2020-07-16T19:48:39+00:00

    okay I just did this.

    with outlook opened

    go to notifications & actions in windows 10, turn off outlook notifications.  

    now turn outlook notifications back on.

    Closed outlook

    opened outlook

    went to file/options/mail in outlook

    I unchecked "display a desktop"

    recheck "display a desktop"

    sent myself a test email, the notification popped up with a sound, I clicked on it, the email popped up........

    Can anybody else try this and verify if it worked for them?

    EDIT: my solution ended up not working anymore after a few hours....... uninstall/reinstall seems to be best choice.

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