Outlook Notification Centre - Emails won't open

Anonymous
2019-06-03T10:03:44+00:00

Whilst using Windows 10 Pro, I am receiving notifications in the notification centre when I have received a new email in Outlook. However, when I click the email in the notification centre it does not open the email. 

Please can you help sort this issue. Followed all other forums etc. and these have not helped solve my issue.

Outlook | Windows | Classic Outlook for Windows | For home

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  1. Anonymous
    2020-09-03T23:26:05+00:00

    There is another thread about the same issue with 5 pages of "same same" replies.  

    https://answers.microsoft.com/en-us/msoffice/forum/msoffice_outlook-mso_win10-mso_o365b/clicking-on-email-notification-pop-up-wont-open/0529eb35-1496-4a80-9cb8-b3446aaa5c1a?messageId=8b33b423-c944-47fd-a868-8daf452af4bc&page=5

    One says they have received an update that finally fixes it, but I have not.  Anyone else?

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  2. Anonymous
    2020-09-03T23:12:57+00:00

    I have the same problem. Just upgraded from Win 7 Pro by necessity because I couldn't last any longer without support. Now in Win 10 pro sorting through setup and have lost my ability to click email notifications that take me to my desktop Outlook which is configured to my requirements. instead I am going to online Outlook which i DO NOT WANT.

    I see nine pages of comments here with similar issues.

    COME ON MICROSOFT - PROPOSE A SOLUTION! You're forcing this set-up on us and costing many of us wasted time in sorting through trivial, irritating, ill-functioning features.

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  3. Anonymous
    2020-09-02T16:58:02+00:00

    What is amazing to me is that this feature used to work perfectly...for the past 15 years!. Now I get this weird pop up notice, it hangs there for only a second or two, I rush to click on it...click multiple times...and nothing happens!  What a step backwards in functionality and productivity.  The new pop-up is not even organized well.

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  4. Anonymous
    2020-09-02T16:07:33+00:00

    Dear Microsoft,

      If you're not going to open the email when the notification is clicked, you should not offer the notification.  Do, or do not -- there is no halfway.

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  5. Anonymous
    2020-09-02T13:29:51+00:00

    I AM HAVING THE SAME ISSUES AND NONE OF THE SOLUTIONS PROVIDED IN THIS THREAD SOLVED THE PROBLEM. PLEASE ADVISE

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