Outlook Notification Centre - Emails won't open

Anonymous
2019-06-03T10:03:44+00:00

Whilst using Windows 10 Pro, I am receiving notifications in the notification centre when I have received a new email in Outlook. However, when I click the email in the notification centre it does not open the email. 

Please can you help sort this issue. Followed all other forums etc. and these have not helped solve my issue.

Outlook | Windows | Classic Outlook for Windows | For home

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  1. Anonymous
    2020-11-05T18:38:15+00:00

    Wow.. it worked for me too. Thanks so much for sharing.

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  2. Anonymous
    2020-10-15T16:06:12+00:00

    Bill!!!!!  YOU.  ARE.  AMAZING!!!!!  THANK YOU!!!  It totally worked and I could not be more thrilled!!!  You are a miracle worker and you rock!!!  THANK YOU!!!  (FYI... I did not even have to restart my computer.)  Have a GREAT rest of your week, you just made mine!!!  THANK YOU!!!

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  3. Anonymous
    2020-10-15T04:35:15+00:00

    Bingo! Thanks Bill for the tip - worked for me, without requiring a restart.

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  4. Anonymous
    2020-10-14T20:40:07+00:00

    Hi Bill - Could you please let me know how to locate and change the regedit entry in order to do this?  THANK YOOUUUU!!!

    Windows Key + R to bring up Open window

    Regedit

    (I suggest at this point you go to teh file menu and do an export - just in case!)

    Put following into the search bar

    Computer\HKEY_CLASSES_ROOT\AppUserModelId\Microsoft.Office.OUTLOOK.EXE.15

    Right click and rename to .16

    Exit and restart computer

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    4 people found this answer helpful.
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  5. Anonymous
    2020-10-14T20:09:37+00:00

    Hi Bill - Could you please let me know how to locate and change the regedit entry in order to do this?  THANK YOOUUUU!!!

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