Outlook Notification Centre - Emails won't open

Anonymous
2019-06-03T10:03:44+00:00

Whilst using Windows 10 Pro, I am receiving notifications in the notification centre when I have received a new email in Outlook. However, when I click the email in the notification centre it does not open the email. 

Please can you help sort this issue. Followed all other forums etc. and these have not helped solve my issue.

Outlook | Windows | Classic Outlook for Windows | For home

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  1. Anonymous
    2020-06-30T09:52:30+00:00

    Hello,

    this is not a new thing came up with "just some new update" (first post here is 1 yrs old!) Our company is on a slow update channel, my windows/outlook is rather old version, only security updates applied but no new features are rolled out, and yet I have this problem (I posted here first this february.)

    So, the issue is not that this 'bug' is introduced, but rather that this bug is here for a looong time and still not fixed. Not just for me on the 'old/slow' software train, but rather introduced for others too on more recent versions. Seems the bug is rolled out now as a 'feature', and nobody seems to listen, nobody seems to care.

    I guess this blogpost does not qualify as a "bug report", thus probably nothing ever will happen, no matter how annoyed people are here.

    -b

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  2. Anonymous
    2020-06-30T09:17:00+00:00

    There used to be a setting that when you clicked the notification from the centre, it would open that message, but after a Windows update this setting appears to have either stopped working or disappeared.

    Just because it works on your computer doesn't mean it works on everybody's. It's not just coincidence that multiple people are having the same problem.

    I am having the exact same issues as everyone else is describing. Very frustrating.

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  3. Anonymous
    2020-06-26T22:54:28+00:00

    SAME HERE!  Got an "update" a while back, now when i click outlook notification pop ups, nothing happens when it use to open the email in another window.

    Gmail pop-ups still work, maybe I should just delete outlook?

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  4. Anonymous
    2020-06-26T15:34:25+00:00

    Same thing happened to me after my "update" yesterday exactly as Bill said. The notifications are still useful to me, but they'd be far more useful if they worked as intended rather than interrupt my workflow. And I hate the new search. The location makes no sense to me and the extra click/button always screws me up. Seriously, who is making decisions over there? Rest assured guys, this issue will NOT be fixed. Happy adjusting!

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  5. Anonymous
    2020-06-26T01:20:34+00:00

    Well what a surprise - an update breaks a feature that used to work. Despite over a year of complaints it does not seem to be fixed!!

    I just had my update and have EXACTLY the same issue. I get a popup which I used to be able to click to open the email if I wanted to, but now I click and it just goes away. Outlook 365 and Win 10. Farcical.

    No point in having a notification if you cannot do anything with it!

    Along with the changed search function that takes an extra click to do what I used to do with 1 click, this is typical of changes just because some techy thinks it is a good idea.

    Very frustrating when working to have to change process.

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