Outlook Notification Centre - Emails won't open

Anonymous
2019-06-03T10:03:44+00:00

Whilst using Windows 10 Pro, I am receiving notifications in the notification centre when I have received a new email in Outlook. However, when I click the email in the notification centre it does not open the email. 

Please can you help sort this issue. Followed all other forums etc. and these have not helped solve my issue.

Outlook | Windows | Classic Outlook for Windows | For home

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

121 answers

Sort by: Newest
  1. Anonymous
    2020-11-25T21:56:48+00:00

    Thank you, another satisfied customer!

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2020-11-22T00:20:59+00:00

    Not sure why Microsoft have not supplied answer in this thread, but copied from another is answer. It works. 

    I used zx3junglist answer in a different way.  I found a regedit entry for:

    Computer\HKEY_CLASSES_ROOT\AppUserModelId\Microsoft.Office.OUTLOOK.EXE.15

    But I am using Outlook 2016 (should be OUTLOOK.EXE.16, not 15)

    I renamed Computer\HKEY_CLASSES_ROOT\AppUserModelId\Microsoft.Office.OUTLOOK.EXE.15

    to 

    Computer\HKEY_CLASSES_ROOT\AppUserModelId\Microsoft.Office.OUTLOOK.EXE.16

    and popups work.  When I click the popup, I get the email!  

    I hope this helps some!

    Thank you so much, this fixed the issue for me!

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2020-11-06T03:07:55+00:00

    U r right! 

    it works after changing admin right!

    Thank you!!!!!

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2020-11-06T02:05:14+00:00

    Hi bro, i could not rename 15 --> 16, do you have any idea for this :(

    Was this answer helpful?

    0 comments No comments