Using Classic Outlook on Windows for personal email, calendar, and contact management
Thank you, another satisfied customer!
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Whilst using Windows 10 Pro, I am receiving notifications in the notification centre when I have received a new email in Outlook. However, when I click the email in the notification centre it does not open the email.
Please can you help sort this issue. Followed all other forums etc. and these have not helped solve my issue.
Using Classic Outlook on Windows for personal email, calendar, and contact management
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Thank you, another satisfied customer!
Not sure why Microsoft have not supplied answer in this thread, but copied from another is answer. It works.
I used zx3junglist answer in a different way. I found a regedit entry for:
Computer\HKEY_CLASSES_ROOT\AppUserModelId\Microsoft.Office.OUTLOOK.EXE.15
But I am using Outlook 2016 (should be OUTLOOK.EXE.16, not 15)
I renamed Computer\HKEY_CLASSES_ROOT\AppUserModelId\Microsoft.Office.OUTLOOK.EXE.15
to
Computer\HKEY_CLASSES_ROOT\AppUserModelId\Microsoft.Office.OUTLOOK.EXE.16
and popups work. When I click the popup, I get the email!
I hope this helps some!
Thank you so much, this fixed the issue for me!
U r right!
it works after changing admin right!
Thank you!!!!!
Not sure why not, sorry.
Run regedit as admin or possibly this fix.